Operations Supervisor

Supervisor Position

We are seeking a highly motivated and dynamic individual with strong work ethics and values to join our team as a Supervisor. As a Supervisor, you will play a pivotal role in ensuring the smooth and efficient operations of our restaurants. You will be responsible for overseeing daily activities, managing staff, and maintaining quality standards to deliver exceptional guest experience.

A supervisor is responsible for running a profitable restaurant and for making sure the restaurant meets McDonald's critical customer standards of Quality, Service, and Cleanliness (restaurant operations). Supervisor's work with his / her General Manager's to help set the restaurant's goals and create a plan to achieve these goals.

To meet restaurant goals, the Supervisor doesn't work alone. He or She will lead a team of General Managers in more than one restaurant. This means helping the General Managers to set their own goals, following up on their progress, and providing coaching and direction to improve their restaurants. Management of the Key Performance Indicators to have a successful P&L is essential to this role.

A supervisor may also assist in the hiring and development of Department and Shift Managers to make sure that the restaurant has the right team to lead into the future. They will be responsible for hiring and developing salaried managers.

Responsibilities :

• Lead and supervise a team of restaurant staff, including crew members and shift leaders.
• Train, mentor, and motivate team members to achieve operational excellence and provide outstanding customer service.
• Conduct performance evaluations, set performance goals, and provide constructive feedback to foster growth and development.

Operational Excellence :

Health and Safety Compliance :

Financial Management :

Communication and Collaboration :

The ideal candidate should have previous experience in the Supervisor role with running high volume locations. A background in quick service restaurants is strongly recommended, or experience in hospitality or retail.

Additional information :

Along with competitive pay, a Supervisor for MDT McDonald's is eligible for incredible benefits including :

Requirements :

Preference :