Customer Service RepresentativeFYZICAL Therapy and Balance Centers • Bon Air, VA, US
Customer Service Representative
FYZICAL Therapy and Balance Centers • Bon Air, VA, US
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job_description.job_card.job_descriptionPatient Coordination & Scheduling : Manage appointments, evaluations, re-evaluations, and timely cancellations. Medical Records & EMR : Maintain accurate patient records using electronic medical systems. Insurance & Billing Support : Verify insurance, process co-pays, and track patient benefits. Communication & Front Office Excellence : Serve as a key liaison between patients, providers, and physicians. Referral Management & Documentation : Process referrals and physician communications with accuracy. General Administrative Duties : Handle multi-line phones, mail, and front office operations. 2+ Years Experience in a Medical Reception Role (MANDATORY) Proficiency in EMR Systems (Electronic Medical Records) Exceptional Communication & Customer Service Skills Ability to Work in a Fast-Paced Medical Office Environment Strong Organizational & Multi-Tasking Abilities Knowledge of Insurance Verification & Billing Processes Typing, Database, Internet, and Word Processing Proficiency
HIRING NOW : CLIENT SERVICE MEDICAL SPECIALIST (ON-SITE) - Full & Part Time Positions Available
Are you an experienced medical receptionist looking for a career upgrade with a leading healthcare provider ? Do you excel in patient care coordination, medical scheduling, and EMR management ? If you're ready to join a dynamic, patient-centered team where your expertise is valued, FYZICAL Therapy & Balance Centers - Bon Air wants YOU!
Why Join FYZICAL?
At FYZICAL Therapy & Balance Centers - Bon Air, we prioritize patient outcomes and foster professional growth . As part of the nation’s fastest-growing physical therapy network , we provide a collaborative, supportive, and innovative environment where your career can thrive .
- Competitive Compensation & Benefits
- Career Growth & Continuing Education Opportunities
- Supportive Team & Mentorship from Industry Leaders
- Cutting-Edge EMR & Patient Management Tools
POSITION : CLIENT SERVICE MEDICAL SPECIALIST
This is NOT an entry-level position. Candidates MUST have at least 2 years of experience in medical reception .
A note to recruitment agencies - we have this role covered at the moment; there is no need to get in touch. We do not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes. Thanks!
Responsibilities
Required Skills
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Customer Service Representative • Bon Air, VA, US
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