A company is looking for a Health Insurance Support Specialist.
Key Responsibilities
Navigate complex insurance verification, billing disputes, and benefit explanations with precision and empathy
Handle credentialing inquiries, contract questions, and account access issues
Provide multi-channel support across phone, chat, and email interactions
Required Qualifications
Experience in healthcare / insurance benefits, billing, and verification
Prior experience in a BPO or call center environment
Understanding of HIPAA compliance standards
Proficiency in using multiple systems and troubleshooting technology
Ability to manage high-volume support with professionalism
Health Insurance Specialist • Des Moines, Iowa, United States