Director, Marketing - Residential Services

Video Services Marketing Manager

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster and Chamberlain, are found in 51+ million homes, and 14 million+ people rely on the myQ app daily.

Essential Duties and Responsibilities

• Own Video Services marketing strategy tied to subscription acquisition, conversion, retention, and LTV
• Define audience and message frameworks for subscription tiers and features
• Build integrated playbooks for new hardware, features, and service launches
• Develop integrated marketing plans for key retail / seasonal moments (Prime Day, Black Friday).
• Partner with Lifecycle Marketing to prioritize adoption, win back, and retention campaigns
• Monitor subscription KPIs and feed learnings into central teams.
• Lead BU-level marketing for auto OEMs and ecosystem partnerships
• Define co-marketing priorities with BD / Partnerships teams
• Serve as the BU's primary liaison into Brand, Creative, Growth / Media, and Customer Marketing
• Ensure BU priorities are translated into clear briefs and measurable outputs
• Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.
• Protect Chamberlain Group's reputation by keeping information confidential.
• Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.
• Contribute to the team effort by accomplishing related results and participating on projects as needed.
• Motivate and lead a high performance team by attracting, developing, engaging and retaining team members.
• Drive the performance management and compensation processes by communicating job expectations, monitoring and evaluating performance, providing feedback and facilitating employee development per the company's policies.
• Maintain transparent communication by appropriately communicating organization information to team through department meetings, one-on-one meetings, appropriate email, IM and regular interpersonal communications.
• Lead and motivate individuals and teams to create a workplace culture that is consistent with the CG mission, vision and values.

Minimum Qualifications

The pay range for this position is $159,500.00 - $257,000.00; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and / or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies.

Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We're proud to be an Equal Opportunity Employer, and you'll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We're committed to fostering an environment where people of all lived experiences feel welcome.