Quality Engineer

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)

Job Description

Join Thermo Fisher Scientific to contribute globally, enabling customers to improve health and safety.

Location / Division Specific Information :

This role is in the Filtration Solutions Division manufacturing facility located in Stafford Springs, CT

How You Will Make an Impact :

As a Quality Engineer, you will assume responsibility for performing and guiding approved self-initiated quality activities in support of the Quality Management System. Activities include coordinating customer complaints, ensuring timely and effective resolution of customer complaints. This role involves leading investigations, implementing corrective actions, and driving continuous improvement initiatives. You will work closely with cross-functional teams and report directly to the Quality Manager, collaborating with the Plant Facilities and Engineering.

A Day in the Life :

Own the Customer Complaint Handling Process, ensuring detailed investigation and resolution.

Coordinate with Division Quality regarding all aspects of Risk and Impact Assessments related to customer complaints.

Interact directly with customers and internal teams to address and resolve quality issues.

Develop and implement corrective and preventive actions (CAPA) to address root causes of complaints and trends in internal nonconformances.

Monitor and report on product quality improvements and ensure execution of necessary actions.

Compile and present quality metrics for internal and external reviews.

Support external audits (customer and regulatory) and ensure corrective / preventive actions are implemented for identified non-conformances.

Communicate recommendations and implement decisions across the organization to improve product quality and customer satisfaction.

Education :

Bachelor's degree in Engineering, Science, or Technical related field.

Experience :

Minimum of 5 years of experience as a Quality Professional.

Direct experience with ISO 9001 or ISO 13485 is a plus.

Knowledge, Skills, Abilities :

Strong analytical, problem-solving, and teamwork skills.

Demonstrated understanding of statistical techniques and data trending.

Proficiency with quality tools such as 5 Whys, Ishikawa Diagrams, and GEMBA walks.

Excellent interpersonal, organizational, and influencing skills.

Proficient with Microsoft Office tools : Word, Excel, PowerPoint, Visio, Teams; MiniTab.

ASQ certification is preferred.

Strong leadership and communication skills.

Ability to manage and implement changes with minimal supervision.

Experience in continuous improvement / lean processes.

Capability to persuade and discuss with collaborators to address concerns.

Ability to analyze data, draw appropriate conclusions, and make rational decisions and recommendations.

Experience working in a fast-paced technical environment and making technical decisions.

What We Offer :

Annual performance-based bonus

Annual merit performance-based increase

Excellent Benefits :

Benefits & Total Rewards | Thermo Fisher Scientific

Medical, Dental, & Vision benefits - Effective Day 1!

Paid Time Off & Designated Paid Holidays

Retirement Savings Plan

Tuition Reimbursement

Employee Referral Bonus

Career Advancement Opportunities

Apply today! http : / / jobs.thermofisher.com

Thermo Fisher Scientific is an EEO / Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Compensation and Benefits

The salary range estimated for this position based in Connecticut is $60,000.00-$90,000.00.

This position may also be eligible to receive a variable annual bonus based on company, team, and / or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes :

A choice of national medical and dental plans, and a national vision plan, including health incentive programs

Employee assistance and family support programs, including commuter benefits and tuition reimbursement

At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

Employees' Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit : https : / / jobs.thermofisher.com / global / en / total-rewards

Thermo Fisher Scientific is an EEO / Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.