Application Support EngineerVirtualVocations • Indianapolis, Indiana, United States
Application Support Engineer
VirtualVocations • Indianapolis, Indiana, United States
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A company is looking for an Application Support Engineer to join their Customer Success team.
Key Responsibilities
Investigate, diagnose, and resolve technical issues related to various technologies
Serve as the primary technical point of contact for customer inquiries
Collaborate with Engineering, Product, and Sales teams to escalate issues and ensure timely resolution
Required Qualifications
4+ years of experience in a technical support or customer-facing engineering role
Proficiency in web hosting technologies, APIs, and network architecture
Experience with support ticketing systems (e.g., Zendesk, JIRA)
Ability to work independently and collaboratively in a fast-paced environment
A degree in Computer Science, Engineering, or a related technical field is preferred
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Application Support Engineer • Indianapolis, Indiana, United States
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