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Chief Operating Officer – COO
Chief Operating Officer – COOTEEMA • city of white plains, NY, United States
Chief Operating Officer – COO

Chief Operating Officer – COO

TEEMA • city of white plains, NY, United States
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Job Title : Chief Operating Officer (COO) – Behavioral Health Clinics

Job ID : 83572

Location : White Plains, New York

Overview

An outstanding opportunity is available for a strategic and mission-driven Chief Operating Officer to lead the expansion and operational excellence of a high-impact mental health care organization. This role is ideal for a visionary leader who thrives in scaling innovative healthcare models and is passionate about transforming lives through evidence‑based, patient‑centered care. As COO, you will be responsible for evolving a successful single‑site clinic into a thriving, multi‑location enterprise. You will lead operations with a clear focus on growth, quality, and regulatory integrity, building teams, systems, and processes that deliver compassionate, effective care at scale. You’ll work closely with founders and cross‑functional teams to ensure sustainable expansion while maintaining a culture rooted in empathy, accountability, and performance.

What you will be doing

  • Lead the development and execution of a multi‑year expansion strategy, scaling operations from one clinic to 5–10 locations.
  • Identify and evaluate new markets, partnerships, and growth opportunities.
  • Design and implement scalable systems, processes, and technologies to support rapid growth.
  • Oversee daily clinic operations, ensuring efficiency, clinical quality, patient experience, and compliance.
  • Build performance metrics and reporting infrastructure to measure and drive operational success.
  • Optimize resource allocation, manage budgets, and improve cost‑efficiency to support profitability.
  • Partner with founders on marketing, branding, and patient acquisition strategies.
  • Ensure compliance with healthcare regulations, licensing requirements, and clinical best practices.
  • Develop and execute risk management protocols to protect patients, staff, and the business.
  • Collaborate across clinical, administrative, billing, and marketing functions to create operational alignment.
  • Lead the recruitment, training, and development of compassionate, high‑performing teams.
  • Other duties as assigned.

What you must have

  • 10+ years of leadership experience in healthcare or behavioral health operations.
  • Proven success in scaling multi‑site clinical operations or healthcare startups.
  • Strong financial literacy, including understanding of EBITDA, cash flow, and key operational KPIs.
  • Expertise in healthcare payer contracting, compliance standards, and process optimization.
  • Demonstrated ability to lead organizational growth while maintaining operational discipline and quality.
  • Nice to have

  • Experience in behavioral health, SPRAVATO® administration, or integrative psychiatry models.
  • Track record of launching new clinic locations, including site buildout, licensing, staffing, and workflow design.
  • Systems thinker with a builder’s mindset—able to design, implement, and iterate for scale.
  • Personal Attributes

  • Entrepreneurial, purpose‑driven, and resilient in dynamic environments.
  • Strategic mindset with strong operational execution capabilities.
  • Collaborative leader with high emotional intelligence and effective communication skills.
  • Committed to balancing compassion and accountability in team leadership.
  • Passionate about improving mental health care access, quality, and outcomes.
  • Salary / Rate Range : $150,000 – $180,000

    Key Performance Metrics

  • Successful expansion from 1 to 10+ clinics within established timeframes and budgets.
  • Execution of the second clinic launch as a scalable blueprint for future sites.
  • Revenue and profitability growth in alignment with organizational goals.
  • Scalable systems and process implementation across all locations.
  • High employee engagement, strong team retention, and positive performance indicators.
  • Positive patient experience outcomes, including satisfaction, retention, and referrals.
  • Operational efficiency gains are measured by cost per session, throughput, and utilization.
  • Full regulatory compliance and strong payer relationship management.
  • Compensation & Incentive Structure

  • Base Salary : Starting at $150,000 in Year 1.
  • Performance Bonuses : Eligibility for annual bonuses.
  • Equity : Participation in the company equity program.
  • Total First‑Year Earning Potential : $220,000 – $240,000.
  • Location & Work Type : This is a full‑time, on‑site position based in New York, with travel to future clinic locations as part of expansion efforts.
  • If you're interested, please reply to this advertisement or directly email your resume to me at DSalgado@teemagroup.com or by calling / texting ( 949) 295-5951 . I strive to reply within 48 hours. Looking forward to connecting with you soon. Thank you!

    Thank you for your interest in this opportunity. If you are selected to move forward in the process, we will contact you directly. If you do not hear from us, we encourage you to continue visiting our website for other roles that may be a good fit.

    For more information about TEEMA and to consider other career opportunities, please visit our website at www.teemagroup.com.

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