SoulCycle Inc. is hiring : Assistant Studio Manager - Union Street in San Francis

Who We Are Purpose‑driven. With every ride we aim to redefine health and happiness. SoulCycle is a mind‑body‑soul experience built on community, love, respect, acceptance, and a lot of fun. It comes to life through the ride, the relationships, and the unparalleled hospitality. And all of that comes from our people. Join us—we’d love to have you.

Our Mission To foster an open, diverse, and inclusive community—while embracing each unique individual exactly as they are. We empower each other by listening with an open mind, finding ways to learn and grow together, and always nurturing a sanctuary of trust. To make a real, lasting impact, we’ll work nonstop to embrace and create change. Because nobody is equal until everyone is equal.

Who You Are You are an empathetic and dynamic professional with the innate ability to attract, develop, and retain top talent. You possess a natural ambition to raise the bar in terms of experience, processes, and business results on the top and bottom lines.

Job Description SoulCycle is seeking an Assistant Studio Manager who will contribute to the company growth by expertly and efficiently managing the studio and leading the studio team. The ideal candidate will have a passion for the SoulCycle culture and brand. This person will be interpersonally savvy with strong organizational abilities, a customer focus, and will be able to creatively problem solve and learn on the fly. This person embodies integrity, confidence, is a role model, is bold, and is responsible for the success and health of the studio’s daily operations.

Roles and Responsibilities Interpersonal Savvy Foster the SoulCycle Community and Culture in your studio

Set the weather in your studio so your studio team loves to come to work

Build and foster relationships in your studio, with your instructors and local community

Proactively identify and address conflicts within your studio

Acknowledge your studio team’s wins and show gratitude

Be open to, embrace and manage change within your studio and your studio team

Customer Focus Provide in‑moment support to your team to ensure that all rider requests are addressed

Be a hospitality champion that provides exceptional hospitality to riders and staff, and inspires their team to uphold high hospitality standards and our core values

Confidently manage conflict in high‑pressure situations

Develop meaningful relationships and connections with your studio’s riders

Process Management Be an expert on studio‑specific and company‑wide operational procedures and policies

Seamlessly transition yourself, team, and studio to new ways of working and processes

Develop and maintain schedules to ensure that all operating processes are completed

Demonstrate a solution‑oriented mindset and ability to execute within company standards in any situation

Organizing and Planning Set priorities to ensure all deadlines are met

Develop checklists and operational schedules to ensure that all aspects of the facility are maintained

Be future‑oriented with a strong ability to plan for projects

Demonstrate the ability to manage your own schedule, prioritize and meet business‑critical deadlines, and complete projects under pressure

Support your Studio Manager in developing business plans to reach and exceed your ridership and retail goals

Support your Studio Manager in ensuring that all company‑wide initiatives are executed in your studio

Develop a holistic retail sales plan that encompasses your studio’s retail goals

Work alongside the retail team to identify opportunities to grow your studio’s retail business

Qualifications Must have superior customer service and hospitality skills

Must be highly organized with the ability to prioritize multiple tasks and meet deadlines

Strong ability to communicate clearly with team members, clients, and management

Must be able to work flexible / non‑traditional hours including weekends

All employees are expected to be available to work peak holiday shifts

Personal passion for fitness and / or the SoulCycle brand is required

Additional Information Pay Transparency : $25‑$29 per hour.

For additional information visit our Career Site : https : / / www.soul‑cycle.com / careers /

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.

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