Medical Customer Service Assistant

A company is looking for a Medical Customer Service Assistant to handle patient billing inquiries and account resolution.

Key Responsibilities

Serve as the primary contact for patient billing inquiries and assist in understanding billing statements

Act as a liaison between patients, the business office, and payors for billing matters

Resolve outstanding balances efficiently in a fast-paced environment

Required Qualifications

Experience with Microsoft Office applications and healthcare systems preferred

Experience in a medical billing environment with knowledge of third-party payers and terminology preferred

Bi-lingual in Spanish or Somali is a plus

Ability to prioritize and complete tasks in a timely manner

Strong interpersonal skills and customer relations experience