Sr. Continuous Improvement & Transformation Consultant

Sr. Continuous Improvement & Transformation Consultant

We are excited to be hiring a Sr. Continuous Improvement and Transformation Consultant in our Workplace Solutions (WPS) Continuous Improvement and Transformation team RPS Business Continuous Improvement, Agile Product Management, and Production Support team. We are on an exciting journey to transforming our WPS Group Protection and Retirement Plan Services businesses through continuous improvement processes. In this role, you will have the opportunity to lead complex programs / initiatives in our Group Protection and Retirement Plan Service business area following the DMAIC process. These transformational changes may include improving manual processes, implementing robotics, technology upgrades, or introducing other new opportunities. The team you will be afforded to work on is an experienced and dynamic team! Lincoln's business teams are evolving and embracing transformation across the board, and you will help create the roadmap for what solutions are put into place for years to come.

Maintains knowledge on current and emerging developments / trends, assesses the impact, and collaborates with senior management to incorporate new trends and developments in current and future solutions

Identifies and directs the implementation of process improvements that significantly improve quality across the team, department and / or business unit

Directs and enhances organizational initiatives by positively influencing and supporting change management and / or departmental / enterprise initiatives

Provides subject matter expertise to team members and applicable internal / external stakeholders on complex assignments / projects.

Provides direction on complex assignments, projects, and / or initiatives to build and enhance the capability of assigned area(s)

Serves as a subject matter expert and consults with management to understand the complex business needs and desired outcomes of programs and the individual project workstreams.

Leads and directs program meetings with stakeholders from multiple work streams to map current and future state processes, define program scope, determine complex plans, execute agreed deliverables, and evaluate outcomes Manages expectations of various internal / external stakeholders and provides regular status updates

Serves as a liaison across departments / teams to coordinate delivery of projects and ensure alignment of efforts with other organizational initiatives, including system releases and upgrades

Must haves :

5-7+ Years experience in insurance industry and / or continuous improvement that aligns with the responsibilities

4 Year / Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's)

Strong presentation skills with demonstrated ability to influence at all levels of management through clear, informed, and logical discussions / presentations

Demonstrates ability to communicate knowledgeably and credibly with senior management and internal constituents

Ability to think critically, analyze complex information and to evaluate the implications of a course of action or solution

Ability to interpret and apply common sense understanding to carry out a variety of instructions furnished in written, oral, or diagram form

Ability to solve problems and deal with a variety of concrete variables in situations where only limited standardization exists

Nice to haves :

Green belt or Black belt

Change leadership, value stream mapping and workflow

Applications for this position will be accepted through October 24th, 2025, subject to earlier closure due to applicant volume

At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.

What's in it for you :

• Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes
• Leadership development and virtual training opportunities
• PTO / parental leave
• Competitive 401K and employee benefits
• Free financial counseling, health coaching and employee assistance program
• Tuition assistance program
• Work arrangements that work for you
• Effective productivity / technology tools and training

The pay range for this position is $93,300 - $169,700 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln's total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln's standard benefits package.

Lincoln Financial (NYSE : LNC) helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial security, with products including annuities, life insurance, group protection, and retirement plan services.

With our 120-year track record of expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach.

Lincoln Financial Distributors, a broker-dealer, is the wholesale distribution organization of Lincoln Financial. Lincoln Financial is the marketing name for Lincoln Financial Corporation and its affiliates including The Lincoln National Life Insurance Company, Fort Wayne, IN, and Lincoln Life & Annuity Company of New York, Syracuse, NY. Lincoln Financial affiliates, their distributors, and their respective employees, representatives and / or insurance agents do not provide tax, accounting or legal advice.

Lincoln is committed to creating an inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln's fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious.

This position may be subject to Lincoln's Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln's current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.

Any unsolicited resumes or candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial are considered property of Lincoln Financial and are not subject to payment of agency fees.

Lincoln Financial ("Lincoln" or "the Company") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin or disability. Opportunities throughout Lincoln are available to employees and applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY / TDD assistance, contact us by calling 260-455-2558.

This Employer Participates in E-Verify. See the E-Verify notices.

Este Empleador Participa en E-Verify. Ver el E-Verify avisos.