Account Manager, Social Media

Account Manager, Social Media

Highwire is a modern strategic communications and digital marketing agency designed for disruptive companies. We work with high-growth technology companies and established brands looking to reinvent themselves. At Highwire, we believe that storytelling fuels transformation. And the most impactful stories represent all voices and perspectives. As a values-driven agency, we foster an inclusive environment where everyoneregardless of age, race / ethnicity, size, shape, gender identity, sexual orientation, religion and different abilitiescan feel safe, celebrated and worthy. We ensure every Highwire Walker has unique support to climb to success. Our commitment to diversity, inclusion and belonging is permanent and foundational to our business and culture. We aspire to change our industry and build a better future for all. Our people-first culture is driven by four core values : Team Empowerment, Growth Mindset, Inclusion Always, and Fierce Distinction.

We're looking for individuals with big ideas, strong opinions, and the energy to bring them to life. If you thrive in an environment that values personal accountability, high standards, and boundless motivation, this is the opportunity for you. Be part of our award-winning culture and contribute to an exciting and growing business where you can make a real impact.

We are seeking an account manager or senior manager with a passion for social media and digital marketing to join our growing team. In this role, you will manage social media programs and campaigns on behalf of some of the world's most important technology brands. This hands-on position is suited for someone comfortable operating in a fast-paced environment across multiple accounts with varying stands and styles. You must have strong attention to detail and excel at delivering high-quality content, driving social media strategies, and managing and mentoring a team of digital strategists. The ideal candidate understands that the best social media programs bring the people behind every brand, product and experience together with their audiences. You are committed to unlocking new possibilities for clients from awareness through to conversion and are a curious and eager self-starter.

Key Responsibilities

• Develop and implement social media strategies for clients that encompass content, channel, and audience; are aligned to client goals; and demonstrate business impact through insights and analysis
• Work as part of integrated PR and digital teams, driving the strategic inclusion of social media across client programs, including but not limited to content development, community management, publishing best practices, channel strategy, insights and analytics, etc.
• Manage account teams to ensure seamless delivery of client work, including quality reviews and time / team management
• Manage multiple projects and / or accounts with the ability to manage up and down to ensure the team meets deadlines and stays on budget
• Production of social-first copy and creative content aligned to individual channel best practices, also including support in copywriting weekly social media calendars where needed
• Manage 1-2 direct reports
• Build trusting relationships with clients as one of the day-to-day contacts
• Support new business efforts for the Agency, including research and pitch development

Requirements

Highwire Perks

$80,000 - $95,000 a year. Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geography.