ServiceNow Technology Consultant

Job Description

Job Description

Who We Are

Business has changed - and so should consulting. We are strategists, technologists, engineers, and designers who bridge the gap between consulting, design, and marketing to create powerful digital experiences for our customer's brands and users.

Ignyte Group earned awards in 2025 from Forbes Magazine, Vault.com, and CIO Bulletin as one of America's top management consulting firms and received ServiceNow's 2025 GenAI Customer Value Partner of the Year award.

What You'll Do

Ignyte is looking for a ServiceNow Technology Consultant that is passionate about creating innovative solutions across various industries that address critical business problems using the latest digital technologies. You’ll be challenged daily as you will play a key role in leading multiple project types to successful completion. Your everyday tasks can range from working with clients to plan and implement their technology solutions, to generate operational reports or KPI analysis, and to work with designers to create user interfaces.

As a ServiceNow Technology Consultant, we give you the opportunity to create your own career path based on your interests, the skills you already possess as well as the skills you’d like to have From day one, you will work with our firm's leadership to formulate your job description and career goals.

What We're Looking For

• Bachelor’s degree from a four-year college or university (information systems, engineering, or other technical degree preferred)
• Graduate degree not required but a plus
• 3-5 years of experience with ServiceNow development and / or implementation
• ServiceNow Developer Certifications including, Certified System Administrator (CSA), Customer Service Management (CSM), Public Sector Digital Services Suite (PSDS), Certified Application Developer (CAD), and / or Now Assist for CSM Pro Plus Suite
• Relevant consulting experience with a technical background
• “Big 4” consulting experience is a plus
• Create and develop innovative solutions addressing client's business requirements in consideration of process design, ServiceNow technical best practice and standards
• Experience in designing use cases, categorizing requirements, and creating functional and requirement specifications documents
• Ability to create high-quality presentations, models, and analyses, and other deliverables and present them to clients and upper management
• Knowledge of Agile, Scrum, Kanban, and Critical Path development and implementation methodologies
• Experience in Software Development Lifecycles and development languages such as Python and JavaScript
• Possesses strong ability to develop and manage work plans to address client requests and tasks
• Experience leading small to medium teams by example to achieve project goals and complete major deliverables
• Excellent interpersonal skills to communicate with colleagues and executives alike
• Hard working, self-motivated individuals who are comfortable handling ambiguity and able to successfully complete tasks within deadlines with limited supervision
• Creative, “big picture” thinking while maintaining a keen attention to detail
• Ability to assist in proposal writing for business development opportunities
• Ability to set, manage and meet expectations and deadlines
• Strong Desktop App skills (Excel, PowerPoint, Word)

What You'll Gain

Exciting Projects : Work on demanding and rewarding projects that provide exposure to business issues and challenges in a variety of industries

Professional Growth : Ignyte invests in your development by providing continuous training and career opportunities.

Dynamic Team Members :   Gain valuable experience collaborating with highly motivated and bright individuals at DC's most promising budding consulting company and enjoy a stimulating team-building environment.

Innovative environment : Gain experience and expertise in various areas and utilize your computer skills, analytical abilities, and customer-facing abilities.

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