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Sr. Director Product Management, Marketer Experience

Sr. Director Product Management, Marketer Experience

TalentAllyMcLean, VA, United States
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Overview

Product Management at Capital One is a growing and dynamic function focused on reimagining the status quo, creating value, and delivering innovative and sustainable customer experiences through technology. This role aims to design well‑integrated products and customer experiences that help tens of millions of customers make smarter financial choices.

In this role, you will demonstrate proficiency in five key areas, guided by Capital One's Product Framework : Human Centered, Business Focused, Technology Driven, Integrated Problem Solving, and Transformational Leadership.

Responsibilities

  • Own product strategy / definition, vendor management, and feature deployment for the end‑to‑end associate experience used by thousands of marketers at Capital One.
  • Develop enterprise strategy in partnership with lines of business for evolution of tools, capabilities and processes to accelerate marketing campaign creation and execution.
  • Serve as the subject matter expert for the Messaging and MarTech stack, identifying opportunities for innovation, modernization, and simplification.
  • Drive alignment with executive leadership, cross‑functional teams across the company and third parties.
  • Establish a long‑term product portfolio strategy informed by customer and business needs; secure resources and overcome impediments with leaders and stakeholders.
  • Attract, grow, empower, and inspire product talent to deliver on local product strategy in an iterative, outcome‑focused and well‑managed way.

We Want You If You Are

  • Intellectually Curious : comfortable navigating big ideas and executional realities, with a desire to learn and tackle new challenges.
  • Communicator & Influencer : able to influence executives and clearly communicate product vision to associates and partners.
  • Do‑er : biased toward action, able to make commitments and trade‑offs to remove impediments for the team; focused on delivering value iteratively through minimum viable products.
  • Passionate & Customer Focused : values relationships with external or internal customers and understands their needs.
  • Learner : eager to learn new things or technologies while remaining humble and seeking internal solutions before building new.
  • Team Player : enjoys working with diverse people, coaching others, and mentoring in product development.

    • Qualifications

    Basic Qualifications

  • At least 9 years of experience in Product Management.
  • Currently has, or is in the process of obtaining, one of the following with the expectation that the degree will be obtained by the start date :
  • Bachelor’s Degree in a quantitative field (e.g., Statistics, Economics, Analytics, Mathematics, Computer Science, Information Systems, or related fields)
  • Master’s Degree in a quantitative field or an MBA with a quantitative concentration

    • Preferred Qualifications

  • At least 5 years of experience translating business strategy and analysis into consumer-facing digital products.
  • Bachelor’s Degree in Computer Science or Engineering.
  • Experience in Marketing or Marketing Technology.
  • MBA or Master’s degree.
  • At least 5 years of experience in Agile product management.

    • At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

    The posting includes salary ranges by location and indicates eligibility for performance-based incentives. For details, refer to the posting text.

    EEO and Contact

    Capital One is an equal opportunity employer (EOE, including disability / vet) committed to non‑discrimination in accordance with applicable laws. Capital One is a drug‑free workplace. Reasonable accommodations are available on request at RecruitingAccommodation@capitalone.com.

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    Director Product Management • McLean, VA, United States

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