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Application Support, Enterprise Applications (Lyndhurst)

Application Support, Enterprise Applications (Lyndhurst)

David YurmanLyndhurst, NJ, US
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Job Title

This role works within accepted technology guidelines and with members of the business community to develop solutions supporting strategic initiatives and challenges, all while exemplifying technology best practices. This role requires deep understanding of current business processes, and the ability to recommend well-reasoned ways of enhancing, re-architecting, and improving technical solutions to support business requirements. This position will also be responsible for rotational day-to-day application support as well as other tasks like evaluating root causes and monitoring data quality.

Ideal candidate is a seasoned professional responsible for designing, developing, and implementing advanced solutions within Salesforce and supporting platforms and integrations. This role signifies a deep understanding of Salesforce's programmatic capabilities, data modeling, and best practices for building scalable and maintainable applications. Candidates must also understand and support design work through the entire order / product lifecycle on various supply chain applications including Oracle based ERP and Retail POS platforms.

Additionally, our candidate should embody the following :

  • Urge to share knowledge, define best practices, and be solution focused
  • Provide insightful analysis to solve key business problems
  • Excellent analytical and problem-solving skills with the ability to effectively resolve complex situations and issues
  • Contribute to strengthening of technology processes and policies

Key Responsibilities

  • Designing and developing custom solutions using Apex, and Lightning Web Components, and extending the Salesforce Platform using both declarative (configurations, Salesforce Flows) and programmatic methods.
  • Create and configure standard / custom objects, fields, flows, custom metadata, platform events and work to improve application efficiency.
  • Develop and support integrations with external systems using Salesforce APIs and other integration methods. This includes knowledge of ERP and Retail POS systems, Oracle integrations and AWS.
  • Support multiple environment deployments, troubleshoot issues, assist in unit testing, debugging, and quality assurance to ensure successful solution implementation.
  • Perform system maintenance and upgrades, stay updated on new Salesforce features and technologies and support related applications.
  • Obtain key inputs from enterprise architecture teams and identify cross platform solution interdependencies
  • Continuously monitoring production environments, analyzing system performance, and identifying potential issues before they impact users.
  • Support deployment environment management activities across platforms and aid the DevOps processes.
  • Lead resolution of daily issues and production support problems for key systems. Identify and work with internal and external users to correct root causes of issues.
  • Responding to and resolving incidents, minimizing downtime, and ensuring quick service restoration.
  • Investigating the root cause of incidents, documenting findings, and recommending improvements to prevent recurrence.
  • Documentation of customizations and integrations is required including user interfaces, and system outputs
  • Qualifications :

  • Bachelor's degree in Engineering or IT systems related fields
  • Essential qualifications include holding the Salesforce Platform Developer I and SF Admin Certifications. Minimum of 2-4 years of development experience on the Lightning Platform.
  • Experience with integrating master data and omni-channel order flows considering connected PLM, ERP, POS, and WMS systems including knowledge of middleware technologies
  • Key technical skills include proficiency in Apex, Lightning Components (LWCs), SOQL, SOSL, Salesforce APIs, data modeling, process automation tools, and Salesforce security models. Familiarity with web technologies (HTML, CSS, JavaScript), version control systems. Knowledge of SF DevOps Center
  • Knowledge of SQL, XML, Java, Linux, and Web Services a plus
  • Experience in software development processes including all aspects of the Software Development Life Cycle (SDLC); requirements definition, technical designs, coding, testing and implementation.
  • Required Personal Skills :

  • Ability to effectively present technical concepts and issues to both technical and functional team members.
  • Experience working and scoping efforts with cross functional teams and external partners.
  • Accountability for meeting milestones and delivery of a quality product.
  • Motivated to continue learning new technologies or expanding knowledge of current skills.
  • Ability to work on multiple tasks at the same time in a fast-paced environment.
  • Ability to work independently and as part of a team demonstrating attention to detail, a commitment to quality, the ability to prioritize while maintaining a proactive and collaborative attitude.
  • Location :

  • Onsite Lyndhurst, NJ (Hybrid)
  • Diversity, Equity & Inclusion at David Yurman

    As a company founded by artists, David Yurman champions self-expression in everything we do. We are committed to fostering a culture of openness and creative collaboration within our entire community, and we cherish the diversity of our employees' backgrounds and perspectives. We will always advocate for equity and inclusion for all.

    David Yurman is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy, sexual orientation, gender).

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    Application Support • Lyndhurst, NJ, US

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