Solutions Engineer (Pre Sales)

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Our client is a leader in endpoint protection technologies, providing enterprise-level cybersecurity tools to enhance the security of servers and endpoints.

Salary : $60,000-$100,000 + 4% variable commission on sales + bonuses

Position Overview

The Solutions Engineers are the technical subject-matter experts supporting clients throughout their product lifecycle.

Responsibilities include, but are not limited to :

• Supporting the sales team in product demonstration calls
• Managing post-sales support, including audit reviews
• Serving as a technical expert, providing detailed specifications for proposed solutions, including time and scope estimates
• Assisting other engineers in creating and demonstrating practical solutions
• Analyzing current technologies to identify and address potential gaps
• Documenting and monitoring requirements for proposed updates to improve customer experience
• Collaborating with sales teams to monitor project progress and implementation
• Proactively managing potential project challenges
• Creating and delivering product training webinars
• Representing the company at conferences, trade shows, and knowledge sessions as a brand ambassador

Required Qualifications :

Working Conditions :

The role is primarily office-based but may require travel. Physical requirements include standing, walking, sitting, reaching, climbing, balancing, stooping, kneeling, and lifting up to 25 pounds. Vision requirements include close, distance, and peripheral vision, as well as focus adjustment.

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