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Studio Manager

Studio Manager

New York PilatesNew York, NY, US
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Studio Manager Opportunity

New York Pilates is about community and creating a space where people feel at home, leave their day behind and get into their bodies - Heather Andersen, Founder & Owner

New York Pilates is excited to welcome a Studio Manager to our team to drive results and lead the community at our high performing and profitable studios. The Studio Manager will be responsible for reaching the sales and profit goals in their store by setting a plan to deliver the best student experience. You'll work with your team, consisting of part-time and full-time Studio Reps, Shift Managers, and Instructors to drive talent development and performance for your store team.

You will run and grow your business while maintaining NYP service, operational excellence, plus leading, developing, and coaching your direct reports. Your leadership and passion for results allows the studio team to provide solutions to our students and reach the studio financial goals.

The ideal candidate has experience working in a premium or luxury retail environment or fitness setting. You'll bring your highly visual and excellent commercial product management skills along with your confidence working under pressure to thrive in our fast-paced and highly brand-focused environment.

Embodying integrity, flexibility, confidence and interpersonal skills, the Studio Manager will contribute to healthy company growth and culture. This position will report to the Multi-Unit Studio Manager, as well as coordinating with other members of the NYP leadership team.

This is a full time position that will include nights, weekends and holidays.

The Role

  • Align with Company Goals
  • Drive Sales Growth
  • Accountability
  • Clienteling Strategy
  • Market Awareness
  • Leadership and Development
  • Brand Advocacy
  • Operational Excellence

Requirements :

  • 4+ years experience in a premium or luxury retail environment or studio setting
  • Bachelor's degree in business or related field preferred.
  • Demonstrated history of strong team leadership and motivational skills
  • Experience with budgeting, financial reporting, and meeting revenue targets
  • Customer service oriented, exceptional skills in customer service and conflict resolution
  • Ability to manage daily operations, staff scheduling, and facility upkeep
  • Excellent verbal and written communication abilities
  • Effective problem-solving and decision-making skills
  • Familiarity with CRM and POS systems and office software (e.g., Microsoft Office, Google Workspace, Slack, MBO)
  • Basic knowledge of Balanced Body equipment preferred
  • Bonus Points!

  • Drive for Results
  • Student Focused
  • Open to Change
  • Perseverance
  • Building Effective Teams
  • Managerial Courage
  • The Offer

    We are building an A+ team with talented individuals. And we are here to help you along the way! Here are some of the great perks you get working with us!

    Competitive Compensation

    Things we take into account when calculating the compensation are global averages per skillset, your local cost of living, your skills, and your experience. This role will range with an annual base salary of $67,500-$79,250 with monthly bonus opportunities bi-annually based on revenue KPI's.

    PTO

    Our teams work hard, and we never want burnout to happen! So we are here to create a balanced environment. As a member of the NYP HQ Team, you will receive 2 weeks of approved paid vacation (80 hours) and 1 week of paid personal days (40 hours) annually.

    Tuition Assistance

    We love to keep knowledge at the top of our minds, and want our employees to be empowered to learn! So we offer a quarterly stipend that can be used towards Continuing Education $500 per quarter, up to $2,000 / year. Can be used for internal Continuing Education opportunities only. You have 24 months post accrual to use this reward.

    Medical & 401k

    Available with company contribution

    Free NYP Membership

    Our workouts are amazing and we want you to be a part of the community at NYP. Which means taking classes! As an NYP team member, you will receive unlimited NYP classes / month & NYP guest passes / month (get to work out with friends)! Plus 50% off NYP Retail.

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    Studio Manager • New York, NY, US

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