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Integration Support Associate

Integration Support Associate

ZocdocPhoenix, AZ, US
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Join to apply for the Integration Support Associate role at Zocdoc

This range is provided by Zocdoc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$21.14 / hr - $29.02 / hr

Your Impact on our Mission

As our Integration Support Associate, you will deploy and maintain the "under-the-hood" technologies that power Zocdoc. This person will work with healthcare providers to set up and customize our proprietary technology and meet the needs of each individual practice on Zocdoc.

You'll enjoy this role if you are…

  • Passionate about working on a close-knit team of smart, friendly people in an environment that fosters creativity and values honesty and transparency
  • Excited to create a better healthcare experience for millions of patients!
  • Motivated by working with the latest technologies
  • Curious and interested in solving technical challenges

Your day to day is…

  • Deploying, configuring, and maintaining a wide range of integration technologies that make Zocdoc possible
  • Delivering mind-blowing customer service experiences to healthcare providers
  • Providing our Engineering and Product teams with feedback and recommendations
  • Helping your team continually build new processes to support our growing company

    • You'll be successful in this role if you have…

  • 1-2 years of experience providing world-class technical customer service. Enterprise-level customer service experience is a plus
  • Excellent problem-solving and people skills, a strong drive to achieve personal and professional goals, and a desire to stay busy at work
  • Technical Experience, Computer Science, or Computer Networking is a plus
  • Competitive PTO
  • 100% paid employee health benefit options
  • Employer funded 401(k) match
  • Corporate wellness programs with Headspace and Peloton
  • Sabbatical leave (for employees with 5+ years of service)
  • Competitive parental leave
  • Cell phone reimbursement
  • Great Place to Work Certified

    • Seniority level

  • Entry level

    • Employment type

  • Full-time

    • Job function

  • Customer Service

    • Industries

  • Software Development

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