Surveillance Officer-fulltime (Atlantic City)

Why Bally's?

Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, expands its international footprint and enhances its entertainment offerings. Bally's also owns Bally's Interactive International, Bally Bet, and Bally Casino.

With 10,600 employees, Bally's operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally's has rights to developable land in Las Vegas after the Tropicana's closure.

Following the merger with The Queen Casino & Entertainment Inc., Bally's portfolio will include four additional casinos across three states, including Iowa, with over 900 employees, 2,400 slot machines, 50 table games, and 150 hotel rooms. Bally's will also succeed Queen's stake in Intralot S.A., a global lottery business.

The Role :

Acts in compliance with all company and regulatory regulations and requirements.

Responsibilities :

• Understand and respond to internal guests' needs.
• Communicate in a friendly, respectful, and understandable manner.
• Provide consistent, timely, and accurate information, finding answers when unsure.
• Follow outlined service behaviors when encountering guests.
• Meet service delivery times as per standards or as required.
• Be a team player, cooperating within and across departments.
• Speak positively about the company, co-workers, and guests.
• Maintain surveillance on designated areas and activities.
• Assist in training new Surveillance officers according to SOPs.
• Record any irregular activity as required.
• Perform other duties as assigned.

Note : Employees must adhere to NJ regulations and sign an acknowledgment prior to employment in the Surveillance Department.

Qualifications :

What's in it for you :

This job description does not cover all activities, duties, or responsibilities, which may change at any time.

Let Bally's Bet on You - We can't wait to meet you!

Premier is an equal opportunity employer subject to NJDGE rules.

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