Compliance Officer

Compliance Officer

Location : Tampa, FL (Onsite)

Contract Duration : 6+ Months

Note : InPerson Interview

Work Environment : Professional office, business casual

Candidate responsibilities :

• Contact constituents / complainants to discuss the details of the complaints that are filed.
• Read state statute and compare with complaints to analyze the issue.
• Communicating with the public, so good customer service skills are a MUST.
• Advise complainant of the Division's jurisdiction and that the case is being closed and for what reason.
• Provide any resources or referrals, as appropriate.
• Send a written correspondence to the complainant once approved by the supervisor.
• Close the case out by adding the appropriate codes / activities / statues in Versa.
• Document the actions in the OnBase system.

Candidate required skills :

Required / Desired Skills