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Enterprise Client Delivery Lead

Enterprise Client Delivery Lead

VirtualVocationsGrand Rapids, Michigan, United States
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A company is looking for an Enterprise Client Delivery Lead.

Key Responsibilities

Lead the onboarding and implementation journey for institutional enterprise clients

Manage the full delivery lifecycle, including timelines, milestones, and stakeholder alignment

Collaborate cross-functionally to resolve implementation challenges and enhance the customer experience

Required Qualifications

5+ years of experience in enterprise SaaS onboarding / implementation, preferably with financial institutions

Proven success in managing complex client delivery projects

Advanced proficiency in Excel and experience with platform configuration and data validation

Experience supporting high-value clients and a consultative mindset

Familiarity with Salesforce, Zendesk, and enterprise integration tools

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Client Delivery Lead • Grand Rapids, Michigan, United States

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