Talent.com
Retail Customer Service Associate Full Time

Retail Customer Service Associate Full Time

BJ's Wholesale ClubVoorhees, NJ, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Merchandise Protection Team Member

Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we're committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes.

The Benefits of Working at BJ's

  • BJ's pays weekly
  • Eligible for free BJ's Inner Circle and Supplemental membership(s)
  • Generous time off programs to support busy lifestyles
  • Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty
  • Benefit plans for your changing needs
  • Three medical plans
  • , Health Savings Account (HSA), two dental plans, vision plan, flexible spending
  • 401(k) plan with company match (must be at least 18 years old)
  • eligibility requirements vary by position
  • medical plans vary by location

Job Summary

Responsible for performing merchandise protection procedures, monitoring entrance and exit activity, and providing superior customer service to members.

Team Members :

  • Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures and compliance.
  • We strive for flawless execution and hold ourselves accountable.
  • Acts with honesty and integrity and lead with the member in mind to address all concerns and to escalate any concerns, as appropriate.
  • Ensure a safe and positive environment for our members and each other.
  • Embrace inclusion and diversity, by working together with collaboration and respect. Work as a team to achieve goals.
  • Move with speed and agility in everything we do.
  • Innovate and adapt so we can move as fast as the world around us.
  • Maintain a friendly and positive attitude.
  • Members :

  • Deliver service excellence through all points of contact.
  • Resolve and deescalate to address every member concern.
  • Ensure a safe and positive environment and experience for the members.
  • Daily commitment to GOLD Member Standards
  • Greet, Anticipate, Appreciate (GAA)
  • Fast, Friendly Full, Fresh, Clean
  • Club Standards : Work as a team to deliver GOLD club standards daily.

  • Work with commitment and pride to deliver GOLD- Grand opening look daily
  • Clean and organized, inside, and out
  • Know Your Business :

  • Understand how to access and read production and / or financial performance reporting for your department.
  • See the connection between consistent execution and the positive impact it can have on the business.
  • Major Tasks, Responsibilities, and Key Accountabilities :

  • Delivers superior member service, including greeting, assisting, and thanking all members in a prompt, friendly and professional manner. Resolves member concerns in a courteous and timely manner and escalates issues to management when necessary.
  • Maintains and exhibits clear understanding of merchandise protection procedures and shrink alert protocols.
  • Reviews and maintains the AP Alert Binder according to AP standards.
  • Follow the BEST (bottom of the cart, electronics, self-checkout, and thanking the member) procedures including cross-checking merchandise to member register receipts and verifying high dollar value items. Records register receipt discrepancies and notifies front line to immediately rectify the situation.
  • Audits Express Pay, BOPIC, Curbside Pick-up, and Same Day Delivery according to company procedures.
  • Ensure the execution of the repack awareness guidelines by inspecting known repack articles.
  • Monitor member and visitor traffic entering and exiting the club
  • Responds to Electronic Article Surveillance (EAS) alarms according to established EAS response procedures.
  • Maintains high standards of safety for members and team members.
  • Inspects team members, members, and vendors bags, backpacks, briefcases, and lunch boxes as they are leaving the building.
  • Processes empty water jug return vouchers to members.
  • Maintains all club policies and procedures.
  • Performs other duties as assigned, including working in other departments as needed.
  • Regular, predictable, full attendance is an essential function of this job.
  • Qualifications :

  • Strong interpersonal skills and an attention to detail are required.
  • Basic math skills preferred.
  • Ability to use a smart handheld device.
  • Must successfully complete required training and certification processes.
  • Must be employed with the company for at least 6 months.
  • At least 18 years of age.
  • Environmental Job Conditions :

  • All the time is spent standing and moving about on hard surfaces.
  • Will at times require bending, pulling, reaching, stooping and climbing ladders / step stools.
  • May require occasional lifting up to 30 lbs.
  • Exposure to both indoor and outdoor temperatures.
  • In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $16.75-$20.10.

    serp_jobs.job_alerts.create_a_job

    Retail Customer Service Associate • Voorhees, NJ, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Xfinity Retail Service Associate-Part Time

    Xfinity Retail Service Associate-Part Time

    Veterans StaffingPhiladelphia, PA, US
    serp_jobs.job_card.part_time
    Comcast brings together the best in media and technology.We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Xfinity Retail Service Associate-Part Time

    Xfinity Retail Service Associate-Part Time

    ComcastPhiladelphia, PA, US
    serp_jobs.job_card.part_time
    Comcast brings together the best in media and technology.We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Retail Sales Associate - Full Time

    Retail Sales Associate - Full Time

    CuraleafBeverly, NJ, US
    serp_jobs.job_card.full_time
    Retail Sales Associate - Full Time.At Curaleaf, we're redefining the cannabis industry with a strong commitment to quality, expertise, and innovation. As a leading global cannabis provider, our bran...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Retail Sales Associate

    Retail Sales Associate

    VerizonCherry Hill, NJ, US
    serp_jobs.job_card.full_time +1
    A place to share your ideas freely even if they're daring or different.Where the true you can learn, grow, and thrive.At Verizon, we power and empower how people live, work and play by connecting ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Retail Associate, Philadelphia

    Retail Associate, Philadelphia

    The Black TuxPhiladelphia, PA, US
    serp_jobs.job_card.full_time
    Retail Associate, Philadelphia.Welcome customers in-store and provide an exceptional, personalized experience for their formalwear needs. Conduct fitting appointments, ensuring customers find the pe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Retail Sales Associate Full Time

    Retail Sales Associate Full Time

    BJ's Wholesale ClubSpringfield, PA, US
    serp_jobs.job_card.full_time
    BJ's Wholesale Club Team Member.Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers.BJ's Who...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Retail Associate

    Retail Associate

    Ross StoresWyncote, PA, US
    serp_jobs.job_card.full_time
    Our values start with our people, join a team that values you!.Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Associate I

    Customer Service Associate I

    Dollar TreeClaymont, DE, US
    serp_jobs.job_card.full_time
    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Retail Customer Service Associate

    Retail Customer Service Associate

    FedExPhiladelphia, PA, US
    serp_jobs.job_card.full_time
    Position Summary : The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and pr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Associate

    Customer Service Associate

    Roses Discount StoresPhiladelphia, PA, US
    serp_jobs.job_card.full_time +1
    As a Roses / Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Seasonal Retail Customer Service Team Member

    Seasonal Retail Customer Service Team Member

    USA JobsPhiladelphia, PA, US
    serp_jobs.job_card.full_time
    Deliver friendly customer service, help customers shop our store, and find what they're looking for.Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Retail Associate

    Retail Associate

    Addison BayArdmore, PA, US
    serp_jobs.job_card.part_time
    Addison Bay is looking for enthusiastic and dependable.As the face of our brand, you’ll help create an elevated shopping experience for every customer, while gaining hands-on experience in re...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Part Time Customer Service Associate

    Part Time Customer Service Associate

    HertzPhiladelphia, PA, US
    serp_jobs.job_card.part_time
    serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Associate I

    Customer Service Associate I

    Family DollarWoodbury, NJ, US
    serp_jobs.job_card.full_time
    We're seeking a customer service associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Xfinity Retail Service Associate - Part Time KOP

    Xfinity Retail Service Associate - Part Time KOP

    ComcastKing Of Prussia, PA, US
    serp_jobs.job_card.part_time
    Comcast brings together the best in media and technology.We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Retail Customer Service Associate Part Time

    Retail Customer Service Associate Part Time

    BJ's Wholesale ClubPhiladelphia, PA, US
    serp_jobs.job_card.part_time
    BJ's Wholesale Club Team Member.Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers.BJ's Who...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Seasonal Retail Associate

    Seasonal Retail Associate

    Columbia SportswearBlackwood, NJ, US
    serp_jobs.job_card.full_time
    With over 430 retail stores worldwide, our associates are essential to our business.From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing cust...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Retail Sales Associate (Full Time or Part Time)

    Retail Sales Associate (Full Time or Part Time)

    UniqloKing Of Prussia, PA, US
    serp_jobs.job_card.full_time +1
    Maintain brand and operational standards (visual, cleanliness, etc.Manage customer needs and exceed expectations by utilizing the UNIQLO service standard, following the UNIQLO Fundamental Principle...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30