Operations Manager

JOB SUMMARY This is an Operations position responsible for managing the activities associated with the general maintenance, repair, and appearance of the facility, fleet shop, outside grounds, office space, beverage department, security, and power industrial equipment and third party providers. Responsibilities include, but are not limited to, expense management, compliance with government regulations, ensuring safety and security of the building, its contents, and people and providing management and direction to beverage, fleet, and facility maintenance staff. RESPONSIBILITIES Manages the daily work and safety of associates engaged in building, grounds, sanitation, fleet maintenance, and repair, refrigeration systems, beverage department, power industrial equipment, and security. Handles labor hours and consumable supplies within budget. Prepares work schedules including extra work days and shifts as needed. Coordinates emergency response or crisis management activities, develops and maintains liaisons with local emergency management and other entities in order to facilitate plan development, response effort coordination and assists Safety Manager with training initiatives. Administers the proper selection, purchase, utilization, and inventory of Company assets in support of the fleet and facilities departments. Collaborates with other departments as necessary to ensure upgrades and repairs are completed efficiently and effectively. Develop business relationships to ensure communication and efficient operations with third-party vendors, including but not limited to, janitorial, pest services, security, external contractors, fleet and facility maintenance and beverage. Maintains current certificate of insurance and hold harmless agreements for all contracted vendors. Prepares budget, profit plans, and capital requests as required. Evaluates metrics and adjusts activities to meet or exceed performance expectations. Suggests efficiency ideas, cost reduction measures and assists with the implementation of changes within fleet and facility maintenance duties, beverage, power industrial equipment and security. Establishes preventative maintenance schedules for all systems, equipment, and buildings including : ammonia refrigeration system, Heating, Ventilation, and Air Conditioning (HVAC) systems, fire protection and security systems, electrical and energy management, dock doors / dock plate systems, power industrial equipment, building components (roof, interior and exterior floors / walls, doors, paved surfaces and landscaping). Oversees, assigns and monitors all fleet and facility projects for quality and timely completion. Utilizes maintenance tracking software for task management. Conducts audits ensuring all required inspections and documentation are completed accurately (including but not limited to food safety documentation, DOT records, EPSM, PSM, etc.) and retained to ensure a minimum potential for loss. Preserves associate relations through regular department or pre-shift meetings. Maintains on-going interaction. Keeps open communication channels with associates by answering questions and explaining policies and procedures. Monitors associate morale. Submits and responds to ideas to improve associate engagement and enablement. Interprets trains and consistently enforces Company policies and procedures. Organizes efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections. Makes recommendations for disciplinary action and / or behavior modification where required. Executes management functions of staff selection, development, discipline, performance reviews and / or terminations. Performs the duties of associates supervised and other related duties as needed. Ensures accurate and up-dated re-certifications of commercial equipment and Commercial Vehicle Operator's Registration (CVOR) (Canada) are compliant. Complies with local, state and federal regulatory agencies (i.e. OSHA, etc.) QUALIFICATIONS Education High School diploma or general education degree (GED); or equivalent combination of education and related experience. Experience 3-5 years maintenance management experience. Certificates, Licenses, and Registrations Must possess a valid state Driver's License and provide proof of liability coverage meeting Company standards. Complete a Sysco approved defensive driving program. Level 1 Ammonia Operation Certification required. HAZWOPER 24 hrs Training required. Incident Command System trained, or obtains within 12 months. Certificate, licenses and registrations in refrigeration required. Obtain a Powered Industrial Equipment Certification from Sysco within 3 months. Certificate in diesel engines, electrical, hydraulic, pneumatic and braking systems preferred. Certificate in fleet trade / mechanic preferred. Professional Skills Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Able to write reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Can add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Demonstrate knowledge of spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Working knowledge of ammonia and Freon systems. Proven knowledge of environmental regulations / legislation and governing bodies. Successfully engage and lead individual and team discussions and meetings. Apply all relevant policies in a consistent, timely and objective manner. Capable of working with peers and associates from other departments and shifts in a proactive and constructive manner. Work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations. Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regularly required to talk or hear. Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. Occasionally required to stoop, kneel, crouch, or crawl. Must occasionally lift and / or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working Conditions To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Occasionally exposed to wet, hot, extreme cold and / or humid conditions; and moving mechanical parts and may be required to work in confined spaces. The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call. May occasionally be required to travel to other Operating Companies or the corporate office as business needs dictate (i.e. training, business continuation, etc.). Occasionally exposed to high, precarious places and confined spaces. Periodically exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. NOTICE : The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the associate in this job. The associate will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor. This job description supersedes prior job descriptions. When duties and responsibilities change and develop, the job description will be reviewed and is subject to changes of business necessity.