Senior Director, Product Management, Promise

Senior Director Of Product Management

As the Senior Director of Product Management for Promise, you will own the vision, strategy, and execution of Walmart's customer promisethe commitment to deliver the right product, at the right time, with reliability and transparency. You will lead the development of innovative products and platforms that enable Walmart to meet and exceed customer expectations across eCommerce, stores, and last-mile delivery.

In this role, you'll lead a team of product leaders and partner closely with engineering, design, supply chain, operations, and data science to build scalable solutions that optimize speed, accuracy, and convenience. Your leadership will shape Walmart's competitive edge in omnichannel retail, directly impacting customer trust and loyalty.

Key Responsibilities

• Product Strategy & Vision

Define the end-to-end product strategy for Walmart's Promise platform, aligning to customer experience, supply chain capabilities, and business goals.

Lead cross-functional product teams to deliver scalable and innovative solutions for fulfillment, delivery promise accuracy, and real-time customer updates.

Champion the use of data science, predictive analytics, and machine learning to improve promise accuracy and delivery optimization.

Lead, mentor, and grow a team of product managers and senior leaders, fostering a culture of customer obsession, accountability, and innovation.

Qualifications

Why Walmart

At Walmart, our mission is to help people save money and live better. The Promise product team is central to delivering on that missionempowering customers with trust, speed, and reliability in every interaction. As a Senior Director, you'll have the opportunity to build products at an unparalleled scale, leveraging Walmart's supply chain, technology, and store network to redefine what's possible in omnichannel retail.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and / or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

The annual salary range for this position is $208,000.00-$416,000.00 in Sunnyvale, California and $160,000.00-$320,000.00 in Bentonville, Arkansas. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include : stock.