Overview We’re currently seeking a Product Designer to join our Experience Design team. We’re passionate about creating memorable, meaningful product experiences that build the Capital One brand with humanity and drive business advantage and innovation.
The Experience Design team at Capital One is at the forefront of enriching our customers’ digital and physical experiences. We champion collaboration, authenticity and healthy critique, honoring diversity of thought, creating a culture of belonging, and elevating one another. If you’re a creative innovator who embraces an environment where you can experiment, learn, and change banking for good, we’d love to hear from you.
Role Expectations As a Product Designer, you’ll combine your craft expertise and leadership skills with an understanding of our customers and the business to co-create innovative solutions to complex problems and influence product strategy.
Here are some of the expected competencies for this role :
Product Design Expertise : Demonstrate a high degree of skill in product design, leveraging a variety of skills across interaction, visual and service design; inform the use of appropriate tools, platforms, frameworks and design systems and create artifacts that may include journey maps, blueprints, high-fidelity designs and prototypes.
Leadership : Lead design projects, direct and delegate work for more junior team members, build strong partnerships with cross-functional stakeholders, and mentor to mature the product design practice at Capital One.
Human-Centered : Navigate the needs of partners and stakeholders, factor in data, research insights, scalability and tech constraints, and focus on customer-centered and inclusive design.
Business-Focused : Apply insights on customers, competitors and market trends to business challenges to shape a shared point of view for your team and stakeholders.
Problem-Solving : Understand tech and data capabilities and use this knowledge to inform work and accelerate delivery while addressing technical limitations.
Collaboration : Build partnerships across lines of business to foster collaboration, share solutions, and drive product strategy.
Communication : Present work using a human-centered approach that integrates design frameworks, data and research insights to influence senior-level decisions.
The ideal candidate has a strong portfolio demonstrating leadership, process, results and impact.
Qualifications Basic Qualifications
At least 5 years of experience in a Product Design role
At least 5 years of experience in design and prototyping tools such as Figma
Preferred Qualifications
At least 6 years of experience in a Product Design role
At least 6 years of experience in design and prototyping tools such as Figma
Experience working with and contributing to an established design system
Experience collaborating with product, tech and business partners
Experience leading design projects or teams
Experience working in heavily regulated, data heavy problem spaces
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Salary, Location and Additional Details The minimum and maximum full-time annual salaries for this role are listed below, by location. Salaries for part-time roles will be prorated based upon hours worked. Location-specific ranges are :
McLean, VA : $158,400 - $180,800 for Manager, Design
Richmond, VA : $144,000 - $164,400 for Manager, Design
New York, NY : $172,800 - $197,200 for Manager, Design
San Francisco, CA : $172,800 - $197,200 for Manager, Design
Candidates hired in other locations will be paid according to that location’s range. This role is eligible for performance-based incentives, including cash bonuses and / or long-term incentives (LTI), as determined by plan rules.
Capital One offers a comprehensive benefits package. Eligibility varies by status. This role is expected to be open for applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability / vet) committed to non-discrimination in compliance with applicable laws. Capital One will consider qualified applicants with a criminal history as permitted by law.
If you require accommodations during the application process, please contact Capital One Recruiting at 1-800-304-9102 or RecruitingAccommodation@capitalone.com. For technical support or questions about recruiting, please email Careers@capitalone.com.
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Product Design Manager • San Francisco, CA, United States