Product Design Lead Job at Gigs, Inc. in San Francisco

About Gigs At Gigs, we're building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.

Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.

Our team of around 90 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.

If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.

The Role The Product Design Lead will shape Gigs’ visual identity and product experience at a critical growth stage. They will own building user experience that can go head to head with strongest design led companies in the world, reflecting our high aspirations, attention to detail and commitment to quality. They will guide our customers in building on this level and make sure to hold the work within the company to this standard, by establishing a comprehensive design system that unifies our product suite and external presence, while leading a talented product design team to create exceptional user experiences.

What You Will Do Lead the product design team, mentoring designers and establishing processes that drive excellence and innovation.

Partner with product and engineering teams to create intuitive, elegant user experiences that make complex telecom services simple and accessible.

Build and evolve Gigs' brand identity and visual language in close collaboration with our founders, establishing a distinctive presence in the market that reflects our ambition and quality standards.

Develop and implement a cohesive design system that spans all Gigs products and external assets, ensuring consistency across our entire ecosystem.

Champion user-centered design principles throughout the organization, advocating for our customers' needs while balancing business objectives.

Stay at the forefront of design trends and technologies, bringing fresh perspectives and innovative approaches to our products.

What We Are Looking For Proven experience building and leading high-performing design teams, with the ability to mentor, inspire, and develop talent.

Experience developing distinctive brand identities and design systems for ambitious technology companies.

Strong portfolio demonstrating exceptional product design work that balances aesthetics with usability and business impact.

Ability to create scalable design systems that maintain consistency while allowing for product-specific adaptations.

Skilled at working with founders, product managers, engineers, and other stakeholders to translate vision into reality.

Excellent communication skills with the ability to articulate design decisions and gain buy-in from diverse stakeholders.

Meticulous attention to detail and unwavering commitment to quality in every aspect of design.

Start up / scale ups are a marathon and a sprint at the same time. Gigsters roll with the punches and rise to the next challenge.

Good taste and opinionated about things. Able to communicate these opinions internally as well as externally.

Work at Gigs At Gigs, we know that different work styles and teams thrive in different environments. Some work best remotely, while others rely on in-person collaboration to spark creativity and drive execution. We’re remote-friendly by design, but we also offer hubs for those who need the energy and focus that only in-person collaboration can bring.

Gigs Pads : Our hubs in San Francisco, London, Amsterdam, and Berlin are vibrant spots where Gigsters connect, collaborate, and create together.

Gigs Republic : Twice a year, our entire company comes together to strengthen bonds, align on big ideas, and share experiences that fuel our culture and ignite growth.

What We Offer At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan

If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, let’s talk.

Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our Careers page.

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