Senior Director of Technical Program Management - Remote

Senior Director Of Technical Program Management

At PayNearMe, we're on a mission to make paying and getting paid as simple as possible. We build innovative technology that transforms the way businesses and their customers experience payments. Our industry-leading platform, PayXM, is the first of its kinddesigned to manage the entire payment experience from start to finish. Every click, swipe, or tap is seamless, fast, and secure, helping non-commerce businesses boost customer satisfaction, accelerate payments, and reduce costs.

Our single platform handles it all : cards, ACH, digital wallets such as PayPal, Venmo, Cash App Pay, Apple Pay, and Google Pay, and even cash at more than 62,000 retail locations nationwide. Today, thousands of businesses across consumer lending, iGaming and online sports betting, property management, and tolling trust PayNearMe to deliver a payment experience that drives real results.

In September 2025, we raised a $50 million Series E funding round to accelerate our growth.

We're a team of 200+ employees across 41 states, headquartered in Silicon Valley with satellite offices in Dallas, TX, and Holmdel, NJ.

Join us and be part of a team that's shaping the future of paymentsone experience at a time.

As the Senior Director of Technical Program Management, you will be a key driver of efficiency, growth, and scalability at PayNearMe. This role focuses on maturing and scaling strategic technical program management practices to align operational processes with long-term business objectives. Reporting to the VP of Business Operations and partnering closely with our Product and Engineering leadership, you will oversee and ensure the delivery of our most critical cross-functional programs, with visibility into the full technical portfolio. You will evaluate, implement, and enhance project management best practices to strengthen program teams, tools, and communication channels. This role will also be accountable for driving reliability and quality programs that strengthen production readiness, incident response, and systemic risk management.

Balance leading key programs directly while also coaching and developing the TPM team, focusing on building, developing, and mentoring a high-performing TPM team, fostering a culture of continuous improvement. Your technical depth and strategic leadership will be crucial in ensuring delivery predictability, aligning processes with business goals, promoting team growth, and maintaining high standards of delivery excellence to achieve our company's objectives.

Key Responsibilities :

Portfolio Leadership :

Provide strategic direction across PayNearMe's technical program portfolio, ensuring alignment with company goals and clear visibility for leadership.

Reliability & Quality :

Lead cross-functional programs that strengthen system reliability, scalability, and production readiness.

Governance :

Provide oversight and program leadership across PayNearMe's technical project and program portfolio to drive successful execution.

Operational Excellence :

Determine and implement technical project management best practices to ensure efficient and effective delivery.

• Lead the organization to streamline processes, simplify and accelerate execution, manage objectives and key results, release on time, and bring tooling efficiencies.
• Own and continuously improve the efficiency and consistency of technical delivery.
• Collaborate to identify systemic inefficiencies and implement data-driven solutions to address them.
• Drive company-wide planning, cross-team alignment, and delivery health reporting across teams.

Program and Project Management :

Partner with Product, Engineering, and business leadership to define and deliver strategic technical programs with company goals.

Team Leadership and Growth :

Lead efforts to scale and standardize the TPM function across the organization, creating frameworks and fostering innovation.

Qualifications :

Benefits :

Location : Flexible / Remote (within the US)

Salary Range : $200,000 - 250,000

PayNearMe strives to create a workplace where all employees thrive. Our core values represent who we are today and we take pride in the way we work with each other as well as with our stakeholders.

We're in this together to do the right thing. We deliver real results we are proud of while remaining respectful, transparent, and flexible.

PayNearMe is an equal opportunity employer. We are diligently and thoughtfully working towards cultivating a diverse workforce which in turn, enhances our products and services for the communities we serve. Applicants who represent all backgrounds are strongly encouraged to apply.