Employee Benefits Specialist

Job Description

Job Description

Description :

Wilshire Benefits Group is actively seeking a dynamic professional who is ready to play a vital role in enhancing employee satisfaction and well-being as an Employee Benefits Specialist on our Client Services Team.

In this fast-paced role, you'll handle everything from processing enrollments and managing eligibility with insurance carriers to fielding inquiries resolving issues as a dedicated employee benefit advocate. Bring your friendly attitude, positive energy, and problem-solving abilities, and let's create incredible client experiences together!

Your role will involve wearing many hats, including :

• Enrollment Master : Process additions, changes, and deletions of member enrollments quickly without sacrificing accuracy
• Verification Pro : Ensure enrollments are received by carriers through various systems
• Benefit Guru : Answer employee level questions during open enrollment and throughout the year. Order ID cards, address benefit-related inquiries, and log every task with precision—all within 24-48 hours!
• Carrier Liaison / COBRA specialist : Act as the bridge between members and insurance carriers to resolve claims and service issues
• Email Champion : Manage the advocacy inbox and meticulously document tasks
• Service Excellence Hero : Deliver exceptional service to our internal and external clients
• Creative Communicator : Craft clear, accurate, and engaging Open Enrollment materials, including employee benefit booklets

At Wilshire Benefits Group, we offer a robust and competitive benefits package and an award-winning work environment. We believe in celebrating your achievements, fostering a fun and inspirational work environment, and providing the support you need to shine. Ready to join the team and become a contributor to our intentionally-different approach? Apply now!

Requirements :

Our ideal candidate will bring the following skills and abilities to the role :