Director of Operational Excellence

Director Of Operational Excellence

At Suddath, you can be part of something special and inclusive! Join a team that has a 100+ year reputation for excellence as an innovative, growing and financially stable company that is dedicated to promoting a culture that thrives on inclusion and diversity. From numerous awards to being recognized as one of the best places to work, Suddath offers a caring, family environment while providing relocation and logistics services to people and companies all around the world.

The Director of Operational Excellence plays a critical role in shaping and executing process improvement strategies that enhance productivity, reduce costs, and improve service levels. This position will lead cross-functional initiatives, develop data-driven solutions, and collaborate with senior leadership to align operational excellence efforts with business goals. In addition, the role oversees strategic projects, supports change management, and drives the adoption of innovative technologies and performance benchmarks across the organization.

Essential Duties And Responsibilities :

• Establish and oversee process improvement initiatives using Lean, Six Sigma, and other operational excellence methodologies.
• Partner with distribution center leadership, transportation, IT, and finance teams to drive operational efficiencies and implement best practices.
• Utilize advanced data analytics and performance metrics to identify opportunities for efficiency gains and cost reductions.
• Oversee strategic projects related to warehouse optimization, labor management, automation, and network efficiency.
• Identify and implement new technologies, automation tools, and process innovations to enhance operational performance.
• Develop key performance indicators (KPIs) and benchmarking strategies to measure and improve productivity, safety, and service levels.
• Drive a culture of continuous improvement by leading change management efforts and promoting operational excellence principles across the organization.
• Present findings, recommendations, and project updates to senior leadership, ensuring transparency and alignment with corporate strategy.
• Ensure all operational excellence initiatives comply with OSHA regulations, company policies, and industry best practices.

Qualifications :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience :

Bachelor's Degree in Logistics, Supply Chain, Business, Engineering, or related discipline required. Master's Degree preferred. Must possess a minimum of 8-10 years of experience in operations, process improvement, or supply chain management, with at least 35 years in a leadership role. Lean / Six Sigma certification required (Green Belt or higher). Equivalent combination of education and experience may be accepted.

Knowledge, Skills, and Abilities :

Travel :

Ability to travel within the United States up to 50% of the time.

Physical / Environmental Demands :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Activity Level :

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel, see clearly and talk or hear. Must be able to occasionally lift and / or move up to 10 pounds. Occasionally required to reach with hands and arms.

Working Conditions :

Primarily located in a climate controlled office environment. Occasional to frequent exposure to outdoors and indoor warehouse environment with adequate ventilation. Occasional to frequent exposure to vibration, improperly illuminated or awkward and confining work spaces. Occasional to frequent working above ground level where the possibility of falling exists. Loud noises typical when present in a warehouse or outdoor environment.