Network Service Team Lead
VirtualVocationsElgin, Illinois, United Statesjob_description.job_card.variable_hours_ago
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A company is looking for a Team Lead, Network Service.
Key Responsibilities
Contact a minimum of 10 service providers daily to gather feedback
Document challenges and opportunities from providers and resolve inquiries
Assist in onboarding new service providers and maintain a case resolved ratio in line with team goals
Required Qualifications, Training, and Education
Experience in a customer service or support role
Ability to work independently and in a team environment
Self-starter with minimal oversight needed
Strong organizational skills to manage tasks amid interruptions
Flexibility to adapt to changing priorities
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Network Lead • Elgin, Illinois, United States
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