Human Resources Specialist (2025-3168)

COMPANY PROFILE

Prolink is a premier workforce solutions organization, fulfilling comprehensive staffing, technology, culture, data, and talent experience needs throughout the United States. As a people-centric and results-driven business, we strive to provide a world-class experience to every member of the Prolink Family — our clients, external talent, and internal team. We are committed to intentional connectivity and an energy-positive culture to ensure every member of the Prolink Family has the opportunity to succeed personally, professionally, and financially today and tomorrow.

JOB SUMMARY

We're looking for an experienced Human Resources Specialist to join our team and provide both hands-on HR support and strategic contributions. In this role, you'll be the go-to resource for employee inquiries, HRIS updates, and compliance matters while partnering with leaders to drive employee relations, performance management, and policy development. You'll also play a key role in benefits administration, reporting, and HR projects that enhance engagement and organizational growth.

If you're a detail-oriented HR professional with strong knowledge of employment laws, HRIS systems, and best practices—and you enjoy balancing day-to-day operations with big-picture initiatives—this is an exciting opportunity to make an impact.

RESPONSIBILITIES

• Manage unemployment claims, workers' compensation cases, subpoenas, and employee records requests, ensuring compliance with deadlines and legal standards.
• Serve as the first point of contact for HR and benefits inquiries, providing guidance and escalating complex issues when appropriate.
• Oversee the HR ticketing system, ensuring requests are tracked, prioritized, and resolved in a timely manner.
• Process employee lifecycle changes in the HRIS (hires, job changes, terminations) and partner with payroll to ensure accurate employee data and deductions.
• Collaborate with IT to test and validate HRIS updates, enhancements, and new functionality.
• Manage employee relations matters, including investigations, documentation, and recommendations in partnership with leadership.
• Review and respond to accommodation requests in compliance with company policy and applicable laws.
• Partner with HR Business Partners to create, update, and maintain job descriptions that align with organizational needs and compensation structures.
• Administer the performance management process, including system setup, training managers, communications, and tracking completion.
• Develop, analyze, and interpret HR reports and metrics to support decision-making and identify workforce trends.
• Participate in compensation benchmarking, survey submission, and the creation and maintenance of job descriptions.
• Support the development, revision, and implementation of HR policies in collaboration with the HR Manager.
• Assist with benefits administration, open enrollment, and employee communications.
• Ensure employee records and files are compliant with regulatory and audit requirements.
• Contribute to HR projects and initiatives such as engagement surveys, wellness programs, and compliance training.
• Perform other HR duties as assigned to support team and business needs.

REQUIREMENTS

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other category protected by federal, state, or local law.