F&B Operational Intern - M&T Bank Stadium

F&B Operational Intern - M&T Bank Stadium

Pay Range : $19 / hr to $21 / hr

Diversity of Thought and Inclusion : We invite you to start your journey with us today!

Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

Job Summary : This position is a great opportunity for students and professionals interested in a career in sports and entertainment, analytics, or hospitality. As a F&B Operations Teammate, your primary responsibility will be to meticulously audit the presentation and execution of the F&B Operations at M&T Bank Stadium. Event days will consist of ensuring the operation is ready for execution, timing wait times at Concessions stands, line busting busy locations, and other duties as assigned. The information you gather and the problems you'll solve will directly impact the guest experience for the attendees of all our events. Teammates will have the ability to network with various sports and entertainment professionals across the Baltimore Ravens, Levy, and E15 Group. Teammates will report into the E15 Group Senior Analyst and the Ravens Vice President of Retail and F&B Operations.

Essential Duties and Responsibilities :

• Attend designated M&T Bank Stadium events as scheduled, with a focus on auditing the readiness of the F&B Operation.
• Walk the stadium in the days before an event to ensure the operation is keeping pace with their preparations
• Review Operations documentation to ensure menu boards are accurate, line queues are setup, adequate product is present, technology is working, and other items as outlined
• Assist the Concessions operation during peak demand times by taking orders on handheld devices to reduce guest wait time
• Track variations in wait time guest experience over the course of an event
• Generate detailed reports and summaries of data collected during each event.

Qualifications :

Benefits :

Associates may also be eligible for paid and / or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.