Automotive Business Development Center (BDC)Representative

Overview

Grubbs Infiniti of San Antonio is a thriving automotive dealership dedicated to providing exceptional service and quality vehicles to our customers. We pride ourselves on our commitment to excellence and our dynamic team-driven environment.

Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Business Development Center (BDC) Representative. The BDC Representative plays a crucial role in generating and maintaining customer relationships through various communication channels, ultimately driving service and ensuring customer satisfaction.

Responsibilities

• Respond to inbound inquiries via phone, email, and online chat promptly and professionally.
• Coordinate questions and issues with the appropriate department personnel.
• Follow up on customer visits to ensure customer satisfaction.
• Address customer concerns and issues or escalate as needed.
• Confirm special order parts.
• Manage all required paperwork and records and prepare documentation (forms, reports, etc.) when needed.
• Perform other duties as assigned.

Qualifications

Benefits

How to Apply

If you believe you have what it takes to excel in this role and contribute to our team's success, we encourage you to apply!

Grubbs Infiniti of San Antonio is an equal-opportunity employer committed to diversity and inclusion in the workplace. We encourage applications from all qualified individuals regardless of race, ethnicity, gender, sexual orientation, age, religion, disability, or veteran status.

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