Front Desk Agent - Part TimeThe Fairmont Hotel • Pittsburgh, PA, United States
Front Desk Agent - Part Time
The Fairmont Hotel • Pittsburgh, PA, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.part_time
job_description.job_card.job_descriptionGreet guests upon arrival with a warm and sincere welcome Perform all functions of guest registry including check in and check out, updating reservations and guest profiles to 100% accuracy, swift but correct room assignment while meeting luxury standards Issue keys while ensuring utmost safety and confidentiality Maintain and protect guest privacy and discretion Settle guest accounts while ensuring all services standards are followed Maintain a company issued bank and accurately report receipts daily, while adhering to company cash handling policies Assist guests and answer inquiries regarding hotel facilities in an informative and helpful way Drive revenue through room upsells and cross-promotion of other hotel outlets Builds strong rapport with support departments Create reservations for guests who are at the desk or who call in after hours Consistently offers professional, engaging and friendly service Resolve guest issues and inquires, and escalate to Supervisor or Manager when appropriate Other duties as assigned Ability to work all shifts including overnights, weekends, and holidays Previous experience in Front Office operations in a luxury setting an asset An operational knowledge and proficiency in Front Office Systems-Micros-Fidelio and Microsoft Office suite (Word, Excel, PowerPoint) Proficiency in English required, bilingual is an asset Excellent written / verbal communication, coaching and interpersonal skills Strong guest service orientation, utilizing empathy and creative thinking Ability to work well under pressure Thrives in a fast-paced environment Desire to work as part of a large, diverse team We are a dog-friendly property, comfortability to work around animals and animal dander is necessary Constant walking and standing during shift May occasionally exert up to 25 pounds lift, carry, push, or pull objects
Company Description
Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh's business, cultural and retail hub. Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting.
What Is In It For You :
- Competitive salary and flexible benefit plans
- Opportunity for commissions
- Employee rates at Luxe Accor properties in North and Central America
- Learning programs through our Academies
- Opportunity to develop your talent and grow within our property and across the world!
- Ability to make a difference through our Corporate Social Responsibilityand Employee Wellbeing initiatives
Job Description
You are the beginning of an exceptional guest experience. As a Front Desk Agent, you will make our guests feel welcome and reflect the exceptional experience to come when they arrive. Your personalized interactions, care in guest room selection, and knowledge of the hotel will ensure our guests have a lasting memory of their visit.
What You Will Be Doing :
Qualifications
Your Experience and Skills Include :
Additional Information
Physical Aspects of Position (include but are not limited to) :
Visa Requirements : Must have proof of valid U.S. work authorization.
Our Commitment to Diversity & Inclusion
Fairmont Pittsburgh is an equal opportunity employer. We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https : / / careers.accor.com /
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
serp_jobs.job_alerts.create_a_job
Front Desk Agent • Pittsburgh, PA, United States
Job_description.internal_linking.related_jobs
Register and assign rooms to guests.Issue room key and escort instructions to Guest Service Agent or directly to guest.Sort, and track incoming mail and messages.
Transmit and receive messages using...serp_jobs.internal_linking.show_more
At Kimpton Hotel Monaco Pittsburgh, we invite you to be part of a workplace where individuality is celebrated, personal growth is empowered, and every moment matters.
Our culture is built on the val...serp_jobs.internal_linking.show_more
Welcome to Pyramid Global Hospitality, where people come first.As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environmen...serp_jobs.internal_linking.show_more
Essential Duties and Responsibilities.As a Front Desk Agent, hours of operation mid-shift and evening-shift.Assistance of Guests and Guest services to contribute to an overall exceptional experienc...serp_jobs.internal_linking.show_more
Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh’s business, cultural and retail hub.
Fairmont Pittsburgh offers superb and distinctive guest...serp_jobs.internal_linking.show_more
At Concert Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to every aspect of hotel management.
Our approach is seamless and ta...serp_jobs.internal_linking.show_more
Hotel Front Desk Agent responsibilities include registering guests, managing reservations, and providing information about rooms, rates and amenities.
If you have a knack for customer service and wo...serp_jobs.internal_linking.show_more
Front Desk Agent at Wyndham Garden Pittsburgh Airport.Are you a friendly, team-oriented individual who loves making people feel welcome? At Wyndham Garden Pittsburgh Airport, we're looking for a de...serp_jobs.internal_linking.show_more Front Desk Agent / Night Auditor.Checks guests in and out of the hotel.Adheres to all accounting and cash handling procedures.
Manage all guest requests and delegate tasks accordingly with other depar...serp_jobs.internal_linking.show_more 
Wellness Studio Front Desk & Member Experience Associate.Join a growing wellness studio in the heart of Pittsburgh’s Strip District, blending contrast therapy, breathwork, and community.T...serp_jobs.internal_linking.show_more
At Kimpton Hotel Monaco Pittsburgh, we invite you to be part of a workplace where individuality is celebrated, personal growth is empowered, and every moment matters.
Our culture is built on the val...serp_jobs.internal_linking.show_more The Guest Services Agent is responsible for assisting in the operation of the front desk and guest services ensuring 100% satisfaction from the moment a guest arrives at the hotel until they check ...serp_jobs.internal_linking.show_more 
At the Pittsburgh Marriott City Center, we don't just offer exceptional hospitality we offer exceptional careers.Located in the heart of the city, just steps from Acrisure Stadium and across from ...serp_jobs.internal_linking.show_more
Full-Time 3P-11P Front Desk Agent.MUST BE WILLING TO WORK 3PM-11PM.We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel wit...serp_jobs.internal_linking.show_more
Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services.
Responds to telephone and in-person inquiries re...serp_jobs.internal_linking.show_more
At Kimpton Hotel Monaco Pittsburgh, we invite you to be part of a workplace where individuality is celebrated, personal growth is empowered, and every moment matters.
Our culture is built on the val...serp_jobs.internal_linking.show_more At Kimpton Hotel Monaco Pittsburgh, we invite you to be part of a workplace where individuality is celebrated, personal growth is empowered, and every moment matters.
Our culture is built on the val...serp_jobs.internal_linking.show_more At Kimpton Hotel Monaco Pittsburgh, we invite you to be part of a workplace where individuality is celebrated, personal growth is empowered, and every moment matters.
Our culture is built on the val...serp_jobs.internal_linking.show_more
Front Desk Agent
StepStone Hospitality Inc. • Canonsburg, PA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Part Time Front Desk Agent
Marcus Corp • Pittsburgh, PA, US
serp_jobs.job_card.part_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Front Desk Agent
Pyramid Global Hospitality • Pittsburgh, PA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Front Desk Agent - DoubleTree Washington, PA
Palette Hotels • Washington, PA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Front Desk Agent
AccorHotel • Pittsburgh, PA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Front Desk Agent
Concert Hospitality LLC • Coraopolis, PA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
GUEST SERVICE AGENT - FRONT OFFICE
PROSPERA • Coraopolis, PA, US
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Front Desk Agent
Blue Sky Hospitality Solutions • Pittsburgh, PA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Hotel Front Desk Agent
PROSPERA • Uniontown, PA, US
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Wellness Studio Front Desk & Member Experience Associate
MindFuel Method • Pittsburgh, PA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Part Time Overnight Front Desk Agent
Kimpton Hotel Monaco Pittsburgh • Pittsburgh, PA, United States
serp_jobs.job_card.part_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Front Desk Agent- Wyndham Garden Pittsburgh, PA
Blue Sky Hospitality Solutions • Pittsburgh, PA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Part Time Front Desk Agent
HEI Hotels and Resorts • Pittsburgh, PA, US
serp_jobs.job_card.part_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
FULL-TIME 3P-11P Front Desk Agent
Concord Hospitality • Pittsburgh, PA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Front Desk Agent
Sage Hospitality • Pittsburgh, PA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Part Time Front Desk Agent
Kimpton Hotel Monaco Pttsbrg • Pittsburgh, PA, US
serp_jobs.job_card.part_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_30
Part Time Overnight Front Desk Agent
Kimpton Hotel Monaco Pttsbrg • Pittsburgh, PA, US
serp_jobs.job_card.part_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_30
Part Time Front Desk Agent
Kimpton Hotel Monaco Pittsburgh • Pittsburgh, PA, United States
serp_jobs.job_card.part_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted