Administrative Assistant

Job Description

Job Description

JOB DESCRIPTION

Interview : Phone Interview and Virtual Interview

Shift : Monday to Friday 8am to 5pm

Job Title : Sales Support Associate

Location : UnitedStates : Ohio : Toledo World Headquarters

PURPOSE OF THE JOB

This position provides administrative assistance for theFoam Sales organization in order to offer our sales professionals more time infront of customers. The Sales Support Associate is the first point of contactfor members of the sales organization, and is responsible for the disseminationof information. The ideal candidate is a team player and active learner whoadapts to change and consistently finds ways to eliminate waste in processesacross the organization.

Reports to : SalesDirector

JOB RESPONSIBILITIES

Service our Sales Team

Coordinate and administer sales team meetings, customerevents, and conference.

Work directly with Sales team on needs of Trade Shows andindustry events

Maintain / Own various FOAM Sales Team Outlook distributionlists

Maintain / Own Sales Team Rosters and shared BOX folder

Maintain Customer Profiles

Document follow-up necessities for above mentioned events

Annual National Sales meeting : Partner with the FOAMAdministrative Coordinator to fully align expectations and needs for the FOAMSales team on space, awards, attendees, etc

Customer events assist in coordinating locationselection, managing communications and registration process, and ordering offood and beverage

Trade Shows (For small to medium Trade Shows) booking booth,order all marketing materials from 2 Scale, and coordinate with attendees andvendor. Attend event to set up booth, meet with customer to review messagingand content of event, work in the booth, interact with customers, give outmarketing material. For large trade shows, collaborate with the Trade ShowAdministrator.

Contractor Events, Conference Calls work directly withthe Sales Director, RSL or ASM

Communicate and order promotional items, business cards,and other marketing related needs

Assist sales team with customized requests for graphics,print jobs (local marketing)

Educate and assist sales team with questions whilenavigating OC systems and software (i.e. BI / Concur)

Investigate budget and policy related questions as needed

Manage regional membership dues and seasonal tickets

Promo tracking for credits issued through pricing

Research and escalate questions pertaining to toolboxorders and literature / sample availability

Work closely with FOAM Sales Operations with needsrelated to sales territories, customer requests, mailings, etc

Coordinate and assist with travel arrangements as needed

Additional duties as needed, dependent upon areassupported.

Manages our Agent pricing documents

Uses Opportunity pipeline section of CRM to track jobsfor agents

Participates in CRM and Portal test and learns and is adynamics user

Eliminate waste from the sales organization

Eliminate waste through process improvement and operatingefficiency

Identify opportunities to develop, maintain and executestandard practices

Educate sales team on available tools (Powe BI, MyOC,etc)

Participating in on-going team meetings to leverageknowledge and best practices from sales support across the company

Demonstrate teamwork

Work effectively with others to meet or exceedorganizational goals

Share best practices

Proactively offer solutions to benefit the salesorganization

Leverage resources in a manner that ensuresaccountability in meeting deadlines

Support a teaming environment and see opportunity inchange

JOB REQUIREMENTS

MINIMUM QUALIFICATIONS :

Bachelors degree preferred

Prior experience in providing administrative support to aSales organization

MS Dynamics and CRM experience

This role is based out of our World Headquarters buildingin Toledo, OH, with in-office expectations at least 3 days a week

EXPERIENCE :

Experience in an ever-changing, fast-paced environment

Proven experience in project management and organizationof meetings and events

Ability to work independently and in teams

Prior support of field sales in administrative capacity

Experience in problem solving and identifying solutionsin the best interest of the company and the customer

Ability to identify, act on, and lead continuous changemanagement improvement efforts

Knowledge Power BI is helpful