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Customer Account Specialist

Customer Account Specialist

UlinePleasant Prairie, WI, US
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Customer Account Specialist

Join Uline's dedicated and driven Finance team as a Customer Account Specialist, supporting the business with tax guidelines and exemptions in the U.S. and Canada.

Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

Position Responsibilities

  • Analyze sales tax exemption certificates for accuracy.
  • Contact customers if documentation is missing or incomplete.
  • Apply approved sales tax exemption certificates in our state-of-the-art customized software.
  • Calculate and process sales tax credits based on exemption documentation.
  • Collaborate with a cross-functional team of like-minded individuals to provide exceptional service.

Minimum Requirements

  • High school diploma or equivalent. Bachelor's degree in Finance or Accounting preferred.
  • Customer service experience a plus.
  • Bilingual (English / Spanish) a plus.
  • Excellent communication and strong analytical skills.
  • Highly organized and detail-oriented with the ability to multitask.
  • Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
  • Multiple bonus programs.
  • Paid holidays and generous paid time off.
  • Tuition Assistance Program that covers professional continuing education.
  • Employee Perks

  • On-site caf and first-class fitness center with complimentary personal trainers.
  • Over four miles of beautifully maintained walking trails.
  • Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.

    Uline is a drug-free workplace. All positions are on-site.

    EEO / AA Employer / Vet / Disabled

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    Customer Account Specialist • Pleasant Prairie, WI, US

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