Talent.com
Customer Service, North America

Customer Service, North America

Minnesota JobsChaska, MN, US
job_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Customer Service, North America

Entegris is looking for enthusiastic Customer Service Representatives to join our team in Chaska, MN. You'll work with the Customer Service Supervisor to build and maintain relationships with both internal and external customers, acting as the primary contact point for external customers. As a Customer Service Representative, you'll focus on resolving complex customer inquiries and issues, making decisions that impact customer satisfaction. You'll interpret policies and procedures to provide tailored solutions.

Key Responsibilities

  • Customer Interaction : Respond to inquiries via phone and email. Provide accurate product and service information. Address customer complaints and provide effective solutions.
  • Quotation and Order Processing : Develop and provide quotes, Process Purchase Orders, create sales orders, and provide feedback to customers.
  • Relationship Development : Foster and maintain relationships with both internal and external customers. Effectively collaborate with Production, Logistics, Finance, and other cross-functional areas to ensure critical customer needs are met, such as expedites, accounts receivable, export compliance, etc.
  • Problem Resolution : Investigate and resolve complex issues. Coordinate with other departments for timely resolution. Follow up to ensure issues are fully resolved.
  • Interpreting Policies : Understand and adhere to company policies, making informed decisions accordingly. Recommend changes to programs, policies, and procedures to better meet customer requirements.
  • Continuous Improvement : Analyze issues to identify root causes and enhance business processes, aiming to improve efficiency and reduce transaction times.

Qualifications

  • Education : B.S. degree in Business, or related field
  • Experience : Customer-facing experience is a plus.
  • Skills : Proficiency in MS Office; experience with SAP or similar ERP systems is a plus. Good communication skills. Exposure to manufacturing and ISO 9000 / 14000 environments is preferred.
  • Success Metrics

  • Customer Satisfaction : Ensure accurate and timely order processing and resolve customer issues effectively.
  • High Quality Work : Continuously improving team performance.
  • Innovation : Implement new practices to enhance high-quality customer service.
  • Teamwork : Foster a collaborative environment with team members and customers.
  • Why Work at Entegris?

    Lead. Inspire. Innovate. Define Your Future. Not everyone who works for a global company shares the same background, experiences, and perspectives. We leverage the differences of our employees to bring new ideas to the table. Every employee throughout the company is encouraged to share input on projects and initiatives. Our decision-making process is truly a collaborative effort as we realize there are leaders at every level of the organization. We put our values at the core of how we operate as an organization - not just when it's convenient, but in a lasting and meaningful way. We want the time and energy you spend here to have a positive impact on your life inside and outside of the office.

    What We Offer

    Our total rewards package goes above and beyond just a paycheck. Whether you're looking to build your career, improve your health, or protect your wealth, we offer generous benefits to help you achieve your goals.

    Compensation : $52,000 - $65,000 per year, with actual pay dependent on the candidate's overall skills for the role

    Annual bonus eligibility

    Progressive paid time off policy that empowers you to take the time you need to recharge

    Generous 401(K) plan with an impressive employer match with no delayed vesting

    Excellent health, dental, and vision insurance packages to fit your needs

    Education assistance to support your learning journey

    A values-driven culture with colleagues that rally around People, Accountability, Creativity, and Excellence

    Entegris does not provide immigration-related sponsorship for this role. Do not apply for this role if you need Entegris immigration sponsorship (e.g., H1B, TN, STEM OPT, etc.) now or in the future.

    At Entegris, we are committed to providing equal opportunity to all employees and applicants. Our policy is to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, religion, sexual orientation, age, national origin, disability, marital or military status.

    serp_jobs.job_alerts.create_a_job

    Service North America • Chaska, MN, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Licensed Insurance Customer Service

    Licensed Insurance Customer Service

    Farmers Insurance CareersPrior Lake, Minnesota, US
    serp_jobs.job_card.full_time
    Licensed Insurance Customer Service.Our office is expanding and we are looking to hire the right individual to join our outstanding customer service and sales team. We are currently seeking to fulfi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Service Technician

    Service Technician

    Continental PropertiesLakeville, Minnesota, United States
    serp_jobs.job_card.full_time
    Continental Properties is looking for a motivated and empowered.Springs at Lakeville residential apartment community in Lakeville, MN. You will provide above and beyond customer service and an unmat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Walmart Customer Service Representative

    Walmart Customer Service Representative

    TradeJobsWorkforce55307 Arlington, MN, US
    serp_jobs.job_card.full_time
    Bring your energy to the role of Walmart Customer Service Representative to gain knowledge of company offerings to better serve clients, adapt to shifting priorities and business needs, and provide...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Remote Customer Service Rep

    Remote Customer Service Rep

    TradeJobsWorkforce55307 Arlington, MN, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    We have an opening for a Remote Customer Service Rep, where you will respond to questions by phone, email, or in-person, help organize and maintain a tidy workspace, and support returns and exchang...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Sales & Service Technician

    Sales & Service Technician

    Frontier CommunicationsWatertown, MN, United States
    serp_jobs.job_card.full_time
    Job Title : Sales & Service Technician.Location : 609 LEWIS AVE N, WATERTOWN, MN 55388.Hiring Manager : Jackie Cochnauer. Internal Posting Dates : 9 / 17 / 25-9 / 30 / 25.Trouble Shoot, analyze and repair vario...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Customer Service Representative - 50k-60k / Year - Work From Home

    Customer Service Representative - 50k-60k / Year - Work From Home

    Spade Recruiting USAMedina, Minnesota
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Customer Service Representative

    Customer Service Representative

    Pronto Heating & Air ConditioningEdina, MN, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Join the Pronto Heating & Air Conditioning Team as a Customer Service Representative!.Are you a motivated, customer-focused individual looking to make a difference? Pronto Heating & Air Con...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Customer Service

    Customer Service

    LowesLakeville, MN, United States
    serp_jobs.job_card.full_time
    Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_hour
    • serp_jobs.job_card.promoted
    Insurance Service Representative - Shakopee, MN

    Insurance Service Representative - Shakopee, MN

    The Auto Club GroupShakopee, MN, United States
    serp_jobs.job_card.full_time
    It's a great time to join AAA The Auto Club Group!.JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD.To qualify for the Sign-On Bonus, applicants must be new to ACG (not applied in the last 18...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel CT Tech - $2,678 to $2,969 per week in Saint Peter, MN

    Travel CT Tech - $2,678 to $2,969 per week in Saint Peter, MN

    AlliedTravelCareersSaint Peter, MN, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with LRS Healthcare to find a qualified CT Tech in Saint Peter, Minnesota, 56082!.Ready to start your next travel adventure? LRS Healthcare offers a full benefits pac...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Customer Service Representative

    Customer Service Representative

    Action Overhead Garage DoorPrior Lake, MN, United States
    serp_jobs.job_card.full_time
    The Customer Service Representative (CSR) is responsible for the overall customer experience activities for Action Overhead Garage Door. The CSR is the first contact and first impression of the comp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    Remote Customer Service

    Remote Customer Service

    Professional Career SolutionsShakopee, Minnesota
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Order Center (Customer Service) Supervisor

    Order Center (Customer Service) Supervisor

    Bachman's Inc.Minneapolis, MN, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Order Center Supervisor Full Time Position Sunday-Saturday with shifts between 7am-5pm (rotating weekends) Multiple Supervisors on team Bachman’s is com...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Customer Service Manager

    Customer Service Manager

    Proto LabsMaple Plain, MN, United States
    serp_jobs.job_card.permanent
    Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are an equal opportunity employer, and we are committed to building...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    Customer Service Associate

    Customer Service Associate

    Savers / Value VillageColumbia Heights, MN, US
    serp_jobs.job_card.full_time +1
    Job Title : Customer Service Associate.Pay Range : Our starting pay ranges from $14.Sales Clerk, Designated Sales Clerk, Custodian, Tagger / Roller Hard, Tagger / Roller Soft .Clothing Sorter / Hanger...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    Hahl Companies, LLCPrior Lake, MN, United States
    serp_jobs.job_card.full_time
    The Customer Service Representative (CSR) is responsible for the overall customer experience activities for Action Overhead Garage Door. The CSR is the first contact and first impression of the comp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Customer Service Representative

    Customer Service Representative

    Action Overhead Garage Door CareersPrior Lake, Minnesota, US
    serp_jobs.job_card.full_time
    The Customer Service Representative (CSR) is responsible for the overall customer experience activities for Action Overhead Garage Door. The CSR is the first contact and first impression of the comp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_less
    Inside Sales / Customer Service Representative

    Inside Sales / Customer Service Representative

    BE Power EquipmentShakopee, MN, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Barens is a division of BE Power Equipment.We are a leading manufacturer of pressure washers, air compressors, generators and water pumps serving industrial markets in over 30 countries.Headquarter...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Licensed Insurance Customer Service

    Licensed Insurance Customer Service

    Farmers InsurancePrior Lake, Minnesota, US
    serp_jobs.job_card.full_time
    Licensed Insurance Customer Service Location : Prior Lake, MN, 55379 Salary : $65000.Experience : 4 Year(s) Job Overview Our office is expanding and we are looking to hire the right individual to jo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Service and Solutions Sales Manager

    Service and Solutions Sales Manager

    Beacon CommunicationsEagan, Minnesota, United States
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    The role of Service and Solutions Sales is to organize and grow service and software maintenance sales for the service department. Primary responsibilities for this position include maximizing compa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days