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Associate Manager, Marketing Operations

Associate Manager, Marketing Operations

Cresco LabsChicago, IL, US
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Associate Manager, Marketing Operations

Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features some of the highest quality, most awarded and most popular cannabis products in America. With dozens of locations nationwide, our owned and operated Sunnyside dispensaries provide a welcoming, positive, judgement-free place to shop for anyone at any point on their cannabis journey. Founded in 2013, Cresco Labs' mission is to normalize and professionalize cannabis through our passionate employees. As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of our fellow colleagues, consumers, customers, and communities alike. With a focus on Social Equity and Educational Development, our SEEDTM initiative ensures that our company reflects the communities in which we serve, ensuring equal opportunity for all to have the knowledge and resources to work in and own businesses in cannabis. At Cresco Labs, we aim to revolutionize and lead the nation's cannabis industry with a focus on quality and consistency of product, and to bring legitimacy to the industry with the highest level of integrity and professionalism. If you're interested in joining our mission, click the below links to join our team today!

At Cresco, we aim to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.

Job Summary

We are seeking a highly organized and detail-oriented Associate Manager of Marketing Operations to support the execution of marketing processes, asset management, and field team enablement. This role will be responsible for maintaining marketing tools and databases, adapting materials for state-specific compliance, and assisting with eCommerce updates. Additionally, the Associate Manager will coordinate vendor relationships, facilitate asset distribution, and support new marketing initiatives. The ideal candidate is proactive, thrives in a fast-paced environment, and has strong communication and organizational skills to ensure seamless collaboration across teams.

Core Job Duties

  • Maintain and update creative asset database to ensure accessibility for field teams.
  • Adapt marketing materials to align with state-specific compliance and regulatory requirements.
  • Collaborate with Retail teams to develop brand-led creative briefs and ensure localized relevance.
  • Manage product listings, execute content updates, and support brand teams in maintaining accurate menu presence.
  • Ensure field teams have the necessary marketing assets and tools for execution via monthly communication platform distribution.
  • Maintain and update the marketing tool order portal to ensure seamless access to materials.
  • Support partner relationships by assisting with asset distribution and ensuring timely delivery of materials.
  • Assist in the execution of new marketing operations initiatives, promotional campaigns, and system improvements.

Required Experience, Education and Skills

  • Bachelor's degree required.
  • 2+ years of experience in marketing operations, field marketing, or related field.
  • Experience working in a highly regulated industry (e.g., cannabis, alcohol, pharmaceuticals) is a plus.
  • Familiarity with managing marketing assets, vendor coordination, or field marketing support.
  • Hands-on experience with marketing tools, asset management systems, or eCommerce platforms preferred.
  • Experience collaborating with cross-functional teams (e.g., brand, sales, retail) to execute marketing initiatives.
  • Strong organizational skills with attention to detail and ability to manage multiple tasks.
  • Ability to adapt marketing materials for compliance and regional needs.
  • Basic understanding of marketing workflows, asset distribution, and vendor coordination.
  • Proficiency in digital asset management systems, and eCommerce tools.
  • Strong communication and collaboration skills to support internal teams and external partners.
  • Problem-solving mindset with the ability to improve processes and support marketing initiatives.
  • Acts with a clear sense of ownership and accountability.
  • Ability to work in a fast-paced, evolving environment while maintaining attention to detail.
  • Genuine interest in and passion for the cannabis industry is required.
  • Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA / HSA programs, LTD / STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.

    Pay Range : $72,000 - $80,000 USD

    In accordance with any local and state compensation laws, the compensation listed is the current estimated range for the position. Final offer details and future compensation may be determined by multiple factors including but not limited to, geographic location, market compensation data, skills, experience, and other relevant factors. For questions about this please discuss with your recruiter during the interview process.

    Additional requirements :

  • Must be 21 years of age or older to apply.
  • Must comply with all legal or company regulations for working in the industry.
  • Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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