Onsite Service Engineer (Hillsboro, OR)

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Edwards is proud to lead the vacuum and abatement industry. Committed to safe and sustainable innovation, our Field and Onsite Service teams work alongside our customers, to install, commission, maintain and troubleshoot our Products, enabling technology for everyone across the planet. The most important characteristic of our Onsite Service Engineer is that you use and continuously develop your knowledge and technical skills to enable customer satisfaction & great teamwork. Onsite Service Engineer (OSE) enjoy taking on challenges and finding solutions. You are cool under pressure and if you don't know the answer, you'll use our processes, systems, and network to find it. You take ownership for creating a high-quality work. You will be expected to deliver frontline support in key operational activities including installation, commissioning, maintenance and troubleshooting of Edwards products, with key areas of focus being on safety and quality while a maintaining a high level of customer satisfaction. You will be expected to work in a fast-paced and demanding environment, resilient mindset is essential for this role which offers an opportunity to learn and develop your engineering skills by working on exciting and highly technical equipment.

Main Responsibilities

• Independently conduct key operational activities, for example, Installation, commissioning, maintenance and troubleshooting of Edwards products to achieve >

95% First time fix rate (FTFR), whilst ensuring high levels of customer satisfaction.

Education level

Relevant Previous Experience

Knowledge Areas / Skills

About Edwards

Edwards is a leading developer and manufacturer of sophisticated vacuum products, exhaust management systems and related value-added services. Edwards solutions are integral to manufacturing processes for semiconductors, flat panel displays, LEDs and solar cells. They are also used within an increasingly diverse range of industrial processes including power, glass and other coating applications; steel and other metallurgy; pharmaceutical and chemical; and for scientific instruments in a wide range of R&D applications.

Edwards has over 4,000 employees worldwide engaged in the design, manufacture and support of high technology vacuum and exhaust management equipment. Edwards has state-of-the-art manufacturing facilities in Europe, Asia and North America.

Onsite Service Engineer : $24 - $28 per hour

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Engineering and Information Technology

Industries

Software Development

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