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Parts & Service Business Center Lead - Midwest Business Center (Chicago)

Parts & Service Business Center Lead - Midwest Business Center (Chicago)

StellantisElk Grove Village, IL, US
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Job Description

The Parts & Service Business Center Lead is responsible for leading and optimizing the service and parts operations within the Stellantis CJDRF dealer network. This includes revenue generation through Mopar & private label parts, accessory sales and a strategic focus on the customer experience to drive increased loyalty and retention.

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Sales and Business Development :

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  • Ownership overall retail / wholesale parts sales, service, service quality, warranty, service contracts and customer experience.

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  • Identify, assess regional market needs and opportunities
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  • Develop and implement a strategy to increase parts sales and customer loyalty
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  • Work closely with peers and leadership team of both Sales and Network to ensure alignment, perception and reality of unified front, exceptional support
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  • Challenge status-quo, discover and champion best practice benchmarking, process improvement
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    People Leadership : \n \n

  • Lead independent entrepreneurs to achieve higher levels of performance
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  • Lead and mentor the field team to realize their potential professionally, deliver breakthrough results
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  • Build team through strong collaboration, mentorship, trust and mutual respect
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  • Develop and raise the technical expertise and competency in both the dealership and field
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    Basic Qualifications :

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  • Bachelor's degree in Business, Marketing, Automotive Technology or related field
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  • 10+ years' experience of increasing responsibility in automotive sales
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  • Supervisory experience
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  • Proven track record of achieving breakthrough sales results
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  • Experience managing large team, holding them accountable & delivering tough messages
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  • Strong influencing and negotiation skills
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  • Willingness to relocate
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  • Willingness to travel 50%
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    Preferred Qualifications :

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  • Master's degree
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    Salaried Employee Benefits (US, Non-Represented)

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  • Health & Wellbeing : Comprehensive coverage encompassing the Physical, Mental, Emotional, and overall Wellbeing of our employees, including short- and long-term disability.
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  • Compensation, Savings, and Retirement : Annual incentives, 401(k) with match, and student loan refinancing.
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  • Time Away from Work : Paid time includes company holidays, vacation, and Float / Wellbeing Days.
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  • Family Benefits : 12 Weeks paid Parental Leave, Domestic Partner Benefits, Family Building Benefit, Marketplace, Life / Disability and other Insurances.
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  • Professional Growth : Annual training, tuition reimbursement and discounts, Business Resource & Intra-professional Groups .
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  • Company Car & More : Comprehensive Company Car Program and Vehicle Discounts. Vehicle discounts include family and friends.
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    Salary : $154,000 to $231,000, pay will depend on several factors including experience and location of position.

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    Parts Parts • Elk Grove Village, IL, US

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