Patient Coordinator / Receptionist

Job Description

Job Description

Salary : 33,000-50,000

Oakland Spine and Physical Therapy is one of the leading growing multi-disciplinary practices in Northern New Jersey with locations in Oakland, Wayne, Fair Lawn, and Closter NJ. Our practice is doctor owned and is dedicated to assuring our patients receive the highest level of quality care. To do this, we are continually searching for top talented individuals that are not just looking for a job but are looking for a career. You can expect competitive pay with great benefit packages and bonus structures based on performance. We give you the tools and support needed to ensure you are in the best position to be successful. This is a unique opportunity to join a practice that is part of a larger growing organization and offers the ability for growth within the company. If you are interested in joining our team, we currently have a position available as a Patient Coordinator.

Our Patient Coordinator position ensures all patients receive the highest quality customer service and hospitality while in our office. This position keeps the office schedule running smoothly and handles all aspects of administrative duties in the reception area including, but not limited to a high standard of patient interaction, appointment coordination, a high-volume phone system with training, and always maintaining a five-star experience for our patients. Our ideal candidate is an upbeat, positive self-starter who is team above self and patient oriented!

Skills / Qualifications required :

• Capable to comfortably explain and present patient treatment plans at the direction of the treating Doctor
• Excellent communication skills with patients / staff
• Educates the patient regarding insurance benefits and affordable payment options
• The ability to multitask. Very comfortable explaining care plans and collecting payments from non-covered services and fee for services patients.
• Capable of working at a fast pace while having a strong attention to detail.
• Willingness to undertake our 5 Star Phone Certification Training to be capable of making 50+ phone calls per day, as well as seeing 60+ patients in office in a day.
• Follow-up with the patient during subsequent visits to review completed treatment and schedule appointments for continued treatment.
• Help determine ways to improve office efficiency and workflow, presenting these ideas to supervisors and helping to carry them out.

Along with your resume submission, please include a cover letter stating why you feel you will be a great addition to our team. Also include your email address and best contact phone number.

Job Type : Full-time

Salary : $33,000.00 - $50,000.00 per year

Benefits :

Schedule :