General Manager

Perched sixty stories above Lower Manhattan, Manhatta serves seasonal, inspired cooking, and offers stunning views of New York City, its bridges, and waterways. Manhatta is a restaurant and full-service event space from Danny Meyer’s Union Square Hospitality Group, combining sky-high views with down-to-earth hospitality.

Who you are :

The General Manager is responsible for driving operational excellence and ensuring a superior guest experience through excellent hospitality and service. The General Manager partners with the Director of Operations and Executive Chef to set, meet, and exceed the goals of the business by ensuring alignment with the mission and goals of the business and the vision and core values of Union Square Hospitality Group. The General Manager must possess strong leadership skills, a friendly yet competitive spirit, and a passion for hospitality, building high-performing teams, and delivering hospitality to all stakeholders.

What you'll do :

• Consistently deliver a culture of Enlightened Hospitality to guests and team members
• Lead the management team and team members in delivering consistent, memorable moments of hospitality for our guests
• Collaborate with management team to keep a continuous pulse on all guest feedback channels, seeking opportunities to improve the guest experience and strengthen a devoted base of regulars
• Consistently offers positive and constructive feedback to drive a high-performing team dedicated to hospitality, excellence, and achievement of business goals
• Fosters a close partnership with the Executive Chef and kitchen management team, ensuring alignment on business goals and initiatives
• Provides coaching and guidance to all team members, ensuring that pathways for growth and development are attainable for all
• Consistently looks for internal and external opportunities to build our growing team in alignment with our goals of diversity, inclusion, and belonging
• Balance day-to-day operational and administrative responsibilities with excellence, using sound judgement to make decisions that are best for both the short term and long-term health of the business
• Builds an infrastructure and foundation for operational excellence through clarity of roles, goals, and resources, ensuring that all systems and processes are efficient and accessible
• Act as a partner to Home Office departments, leveraging subject matter expertise to ensure alignment and support roll outs, training, and communication of company-wide initiatives
• Builds trusting relationships with other USHG Leaders to foster communication, collaboration, support, and sharing of best practices for well-informed decision making

What we need from you :

What you’ll get from us :

At Union Square Hospitality Group, we believe our people are our greatest ingredient. Joining our team means becoming part of a culture rooted in care, creativity, and growth. As a General Manager, you’ll enjoy :

Competitive pay and bonus potential : Annual compensation of $100,000 - $130,000 plus eligibility for a performance-based bonus, with consideration for your experience and impact

Comprehensive health coverage :  Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care

Time to recharge : Generous paid time off and paid parental leave to support life outside of work

Investing in your future : A matched 401(k) plan to help you grow long-term savings

Peace of mind : Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services.

Support in times of need : Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship

Hospitality perks : Annual dining credit and a 51% dining discount across the entire USHG family of restaurants

Convenience & flexibility : Pre-tax commuter benefits for transit and parking

Growth and community : Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality.

The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business.

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