Billing Coordinator

Billing Coordinator

For over 20 years, Smartsheet has helped people and teams achievewell, anything. From seamless work management to smart, scalable solutions, we've always worked with flow. We're building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we're creating space space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that's magic at work, and it's what we show up for everyday.

The Billing Coordinator is responsible for the timely and accurate review and processing of Smartsheet customer orders and invoices across our global organization. This position ensures the accuracy, quality, and completeness of customer orders and invoices.

In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to achieve their very best work. Today, we provide a cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better results.

The Billing and Invoicing Coordinator will report to the Supervisor of Billing and Invoicing Operations located in San Jose, Costa Rica.

You Will :

• Process customer sales orders and invoicing requests; to include new product orders, upgrade orders, renewal orders, and statement of work (SOW) services orders
• Achieve 98%+ accuracy for all processed transactions
• Ensure invoicing schedules and deadlines are consistently met each month
• Responsible for required order reviews and quality assurance prior to order invoicing
• Responsible for adhering to all company financial and process controls
• Build relationships and work within a team and cross-functionally to achieve the organization's overall mission
• Participate in special projects as assigned

You Have :

Current Perks & Benefits :

Get to Know Us : At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You'll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional pathsbecause we know that impact comes from individuals who care deeply and challenge thoughtfully. When you're doing work that stretches you, excites you, and connects you to something bigger, that's magic at work. Let's build what's next, together.

Equal Opportunity Employer : Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.