Junior Dental Billing Lead

Job Description

Job Description

Job Title : Junior Dental Billing Lead

Reports to : Senior Dental Billing & Credentialing Team Lead

Supervises : N / A

Position Summary :

The Jr. Dental Billing Lead will play a key role in the dental billing department by handling core billing responsibilities while also assisting in leadership and mentorship of new staff members. This position will focus on ensuring accurate and timely billing processes, enhancing revenue collection efforts, and supporting the Senior Dental Biller in training and quality control. The role also involves taking on smaller billing tasks, all while working within the framework of the Medbill systems and tools. This role involves providing crucial support to the Senior Dental Lead by creating, managing, and overseeing comprehensive training programs aimed at strengthening the knowledge and performance of the dental billing team.

Key Performance Areas & Key Performance Indicators :

RCM Training Development (20%) :

• Assist in creating training on the entire dental billing process when needed
• Emphasize accurate data collection for billing
• Teach efficient methods of insurance verification
• Train on correct use of CDT codes
• Ensure error-free and complaints claim submissions
• Educate on handling and resubmitting denied claims
• Optimize collection processes for better revenue recovery

System Expertise & Claim Rates (20%) :

Dental Claim Rates (20%) :

Reimbursement Time & Collection Rate (20%) :

Compliance Training, Performance Monitoring, Mentorship (20%) :

Minimum Qualifications :

Education :

Experience :

Skills :

Competencies :

Operations Knowledge – Thoroughly understands the operational procedures for his / her position and how they affect or relate to other departments in the company. Serves as an expert for others.

Product Knowledge – Has a broad knowledge of the products and services offered. Is aware of the features and pricing of the products and services they support. Is able to recommend the appropriate product or service that will meet the customer’s needs.

Compliance Knowledge – Extensive understanding of general and department-specific regulations. Serves as a compliance resource for the team.

Sales & Service – Guides the team to achieve goals while ensuring excellent customer service. Maintains professional communication and positive customer relationships

Teamwork – Able to build morale and group commitments to goals and objectives; Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone’s efforts to succeed.

Computer Skills – Demonstrates a solid understanding of the technology utilized in his / her position. Consistently looks for ways to use technology to create efficiencies. Able to troubleshoot minor problems. May serve as an expert to others.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Strength- Employee must be able to stand and / or sit for periods of time while waiting on customers. Employee may be required to walk, reach, lift, carry and bend. This job also requires the ability to lift and / or move up to 15 lbs. Occasionally, may need to lift more than 15 lbs.

Finger Dexterity- Employee will have to use fingers to make small movements, such as typing, picking up small objects, or pinching fingers together.

Talking- The ability to convey information accurately by speaking to customers and other employees

Hearing- Able to hear average or normal conversations and receive ordinary information.

Visual Abilities- Specific vision abilities used by this job are close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.