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Records & Licensing Specialist I

Records & Licensing Specialist I

Jefferson CountyGolden, CO, US
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Job Description :

The Jefferson County Clerk and Recorder's office is the face of public service for our diverse and vibrant county. We serve voters, drivers, property owners, business owners, travelers, couples getting married, and so many other Jeffco residents and non-residents every day, and we take our work very seriously.

Mission : To make government and the democratic process work for all of Jeffco. From free and fair elections to friendly service and safe record keeping, we're building a Jeffco that welcomes and works for everyone.

Vision : An equitable, accessible, trustworthy democracy for the Jeffco of today and tomorrow.

The Records & Licensing Specialist I is responsible for recording, scanning, and researching land and marriage / civil union records, while maintaining compliance with statutory mandates and both legal and divisional directives. Is responsible for arranging scheduling and attending hearings. Prepares minutes and resolutions for Board of County Commissioners, Liquor Authority, Cultural Council and Citizen Review Panel.

Ideal Candidate :

The Records & Licensing Specialist I is passionate about providing excellent customer service to the community, demonstrating poise, tact, and diplomacy with each situation. The ideal candidate models a positive outlook and has a firm understanding of land and marriage / civil union records, liquor licensing and renewal processes.

Responsibilities :

  • Issue marriage and civil union licenses to applicants that meet statutory requirements.
  • Perform routine administrative and clerical duties.
  • Provides customer service. Identifies needs and concerns, shares information, and resolves issues.
  • Assess, apply, and collect fees determined through knowledge of fee and exemption statutes.
  • Create database entries and process electronically recorded documents using specialized software.
  • Conduct research of current and historical records for land records, marriage, and civil unions following statute requirements and office policies.
  • Process customer requests for certified and non-certified copies via in-person, phone, e-mail and mail.
  • Prepare minutes for Board of County Commissioners' hearings and other boards.
  • Review and process liquor license applications and renewals.
  • Issue passports and provide customer information and forms.
  • May serve as public notary.

Qualifications :

Minimum Qualifications :

  • 1 year work related customer service, data entry and cash handling experience.
  • High School Diploma, GED or equivalent certificate.
  • Preferred Knowledge, Skills and Abilities :

  • Experience with data entry.
  • Experience with basic accounting / cash handling.
  • Excellent Customer Service skills.
  • Spanish language skills.
  • Ability to provide service with professionalism and inclusivity.
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