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Operations Assistant
Operations AssistantFlorida Property Management Strategies LLC • Miami, FL, US
Operations Assistant

Operations Assistant

Florida Property Management Strategies LLC • Miami, FL, US
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Job Description

Job Description

Description : Operations Assistant

Company : Florida Property Management Strategies

Location : Miami, FL

Position Overview

The Operations Assistant supports the daily administrative and operational functions of the property, ensuring all on-site activities run smoothly and in compliance with Association policies. This role works closely with management, security, and service vendors to maintain the safety, organization, and overall appearance of the community.

Key Responsibilities

Gate Security Monitoring

  • Oversee and control vehicular access to the property.
  • Monitor access and parking permits for residents, visitors, and vendors.
  • Supervise all deliveries entering the community.
  • Manage and track scheduled move-ins and move-outs per Association regulations.
  • Monitor and supervise maintenance service providers accessing apartment units (HVAC, plumbing, electrical, etc.).
  • Review and process resident parking space change requests.
  • Provide training and guidance to gate security personnel.

Patrol Security Oversight

  • Monitor and supervise the property’s parking areas.
  • Oversee patrol security procedures and ensure adherence to established protocols.
  • Manage and supervise vehicle towing procedures as needed.
  • Track and document incidents involving trailers or other special vehicle cases.
  • Follow up on reported incidents and property developments.
  • Ensure all security equipment and vehicles are in proper working condition.
  • Provide direct assistance to security personnel when necessary.
  • Train patrol security personnel as required.

    • Pest Control Monitoring

  • Maintain and monitor the pest control visit schedule.
  • Assist pest control vendors during visits to apartment units.

    • Administrative & Maintenance Support

  • Track and follow up on maintenance work orders issued by the management office.
  • Monitor and close contractor packages as projects are completed.
  • Assist with plumbing, electrical, structural, and emergency maintenance follow-up within the community.
  • Track vehicle registrations and barcode assignments for residents.
  • Assist with distributing informational documents and communications throughout the property.
  • Monitor resident compliance with community rules and regulations.
  • Distribute violation notices as directed by management.
  • Access and review video surveillance footage to assist in incident follow-up.

    • Requirements : Job Requirements

  • Minimum of 2 years of administrative, operations, or property management experience (HOA or COA environment highly preferred).
  • Strong understanding of community association rules, access control, and vendor coordination.
  • Excellent communication and organizational skills, with attention to detail.
  • Ability to multitask and manage several priorities in a fast-paced environment.
  • Proficient in Microsoft Office Suite and basic property management software.
  • Capable of working both independently and collaboratively with management and onsite personnel.
  • Must maintain a professional demeanor when interacting with residents, vendors, and board members.
  • Bilingual (English / Spanish) is a plus.
  • High school diploma or equivalent required; college coursework or certification in property management preferred.
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