Role : Business Operations Manager CPG
Location : New York, NY.
On site. Full time.
About the job :
Advantra is partnering with a Series A AI SaaS startup in New York to hire a Business Operations Manager to provide strategic guidance to customers and optimize product adoption.
About the role :
You will support customers in accounting, trade, and finance processes while shaping product features and driving business outcomes. You will work closely with the product and executive teams to translate complex CPG processes into actionable software improvements.
Responsibilities :
- Provide strategic guidance to customers on accounting and trade workflows.
- Partner with product team to identify, prioritize, and define new software features.
- Translate cash application, deductions management, and trade processes into product requirements.
- Build and maintain relationships with key stakeholders at leading CPG companies.
- Drive customer success initiatives including implementation support and training.
- Monitor customer adoption and optimize workflows for ROI.
- Collect feedback from users to inform product improvements.
- Support quarterly planning and operational KPIs as needed.
Core requirements :
5+ years in Consumer Packaged Goods with expertise in at least one of General Accounting, A / R Accounting, Trade Management, or Trade Optimization.Experience with trade accounting strongly preferred.Strong understanding of deductions management workflows.Strong knowledge of financial statements and accounting principles.Experience advising clients or implementing process improvements.Familiarity with CPG operations and business planning processes.Ability to translate complex workflows into clear product requirements.Strong communication skills with internal teams and customers.Demonstrated competitive and collaborative mindset.Willingness to work full time onsite in New York City.Nice to have :
Experience with SaaS or CPG software products.Exposure to AI or automation applied to accounting processes.Background in business operations strategy.Familiarity with customer success metrics.Experience with financial analytics tools.How to apply :
Email careers@theadvantra.com with links to shipped work and a short note on what you owned. Company name shared after the intro.
About Us :
Advantra-Upstart Crew is a search program inside Advantra Consulting. We partner with early stage and high growth startups to hire the top 2% in Tech and GTM. We run end to end searches, from single role headhunts to full team build outs, using domain experts and a vetted network to deliver tight shortlists. We stay close to founders and candidates so the relationship lasts beyond the first hire.