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Lead Scheduler / Dispatcher

Lead Scheduler / Dispatcher

VirtualVocationsGrand Rapids, Michigan, United States
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A company is looking for a Divisional Lead Scheduler / Dispatcher.

Key Responsibilities

Oversee and manage a team of 5+ scheduling personnel while coordinating with various internal departments

Improve processes and policies to support organizational goals and ensure effective communication within the team

Provide training on new processes, troubleshoot Field Service Management issues, and ensure project volume is managed effectively

Required Qualifications

Associate Degree or equivalent experience

Experience in scheduling and dispatching operations

Proficiency in data management tools such as Smartsheet and Excel

Ability to develop and deliver presentations for training and reporting purposes

Experience in leading teams and managing processes for continuous improvement

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Lead • Grand Rapids, Michigan, United States

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