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Hotel General Manager

Hotel General Manager

CMC HotelsCary, NC, US
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General Manager

CMC Hotels is a family-owned hospitality company with a strong tradition of service excellence, integrity, and community involvement. We are dedicated to creating memorable guest experiences while fostering a supportive and growth-oriented workplace for our associates. We are continuing our growth locally in the Wake County area with 3 more properties coming soon.

The Courtyard Raleigh-Cary / Crossroads opened its doors to the public in 2021 and remains ranked #1 on TripAdvisor and leads the market in REVPAR.

Position Overview

We are seeking a dynamic and experienced General Manager to lead the Courtyard Raleigh-Cary / Crossroads as our current General Manager prepares for a well-deserved retirement. The General Manager will be responsible for overseeing all aspects of hotel operations, driving financial performance, ensuring outstanding guest satisfaction, and developing a motivated team culture.

Key Responsibilities

  • Provide strategic leadership and daily operational direction across all hotel departments.
  • Drive guest satisfaction by maintaining Marriott brand standards and delivering exceptional service.
  • Manage budgets, forecasts, and financial performance to achieve revenue and profit goals.
  • Recruit, train, mentor, and retain a high-performing associate team.
  • Build strong relationships with guests, associates, ownership, and the local community.
  • Ensure compliance with all brand, company, and legal standards.

Qualifications

  • Minimum of 35 years of successful experience as a Hotel General Manager (Marriott brand experience strongly preferred).
  • Proven ability to lead teams, drive performance, and deliver results.
  • Strong knowledge of hotel operations, revenue management, and financial reporting.
  • Excellent interpersonal, communication, and leadership skills.
  • Commitment to providing exceptional guest service and developing associate talent.

    • Why Join Us?

  • Be part of a respected, family-owned hospitality group with opportunities for career growth.
  • Lead a highly regarded property with a strong reputation in the community.
  • Competitive compensation and benefits package to include :
  • Competitive wages based on experience
  • Aggressive incentive plan, up to 20% of annual salary
  • Paid vacation
  • Paid personal leave with immediate accrual
  • 7 paid holidays
  • Paid training
  • Phone allowance and expensed travel costs
  • BCBS medical
  • Dental and Vision coverage
  • 401k, company matched.
  • Life insurance and short-term disability at zero cost to employee
  • Hotel room discounts
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    Hotel General Manager • Cary, NC, US

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