Bilingual Medicare Engagement Specialist
VirtualVocationsShreveport, Louisiana, United Statesjob_description.job_card.variable_days_ago
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job_description.job_card.job_description
A company is looking for a Specialist in Medicare Member Engagement-Bilingual (Remote).
Key Responsibilities
Conduct direct outreach to new Medicare members to assist with their plans and educate them on benefits
Serve as a navigator during the onboarding process, addressing member questions and ensuring a positive experience
Log all member contacts in a database and participate in member engagement work groups
Required Qualifications
High School diploma
2 years of experience in customer service, consumer advocacy, or health care systems
Experience conducting intake, interviews, and / or research of consumer or provider issues
Basic understanding of managed healthcare systems and Medicare
Bilingual proficiency
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Engagement Specialist • Shreveport, Louisiana, United States
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