Cloud Services Delivery Manager

A company is looking for a Cloud Services Delivery Manager to oversee customer engagement and ensure successful delivery of cloud solutions.

Key Responsibilities

Champion the customer experience and ensure timely delivery of customer ecosystems

Develop project plans, track progress, and manage relationships with clients and stakeholders

Accountable for customer Service Level Agreements and manage a complex portfolio of solutions

Required Qualifications

Bachelor's degree in computer science or a related quantitative field

5+ years of experience in service account management, customer success management, or consulting

Experience managing multiple concurrent customer projects

Ability to facilitate complex meetings and engage with customers effectively

Proactive planning and regular service reviews to prevent issues